My fanatec GT dd pro base is making clunking sounds in its shaft
noah Antonsen
Member
My fanatec base is making clunking sounds in its shaft
noah Antonsen
Member
My fanatec base is making clunking sounds in its shaft
Comments
if it still under warranty you to can claim a RMA, by default they should not make any sound
We’re sorry to hear that you're experiencing clunking sounds from your Fanatec base! That can definitely be concerning, but don't worry, we’re here to help. The clunking noise could be caused by a loose part or an issue with the shaft alignment. We recommend checking if everything is tightly secured and free from any obstructions. If the issue persists, feel free to reach out to our support team so we can assist you further and get things back to smooth sailing so, please reach out to our Support Team by logging into your account and clicking on the support button next to your products. Go to "My Account" > "My Products", where you can select the product(s) in question and open a ticket by clicking the "Support" button (if the support ticket is greyed out, make sure to add the product's serial number by clicking on "Add serial number/invoice”).
Please note that we're committed to improving our customer service. Fanatec will be integrated into the global support and logistics operation by Corsair, to give you better service and more transparency. Best, your Fanatec team.