We’re sorry to hear about the issue, David, but don’t worry—we’ll get you back on track! It sounds like the firmware update might not have completed properly or the device isn’t being detected correctly. First, please try connecting your load cell pedal directly to your PC via USB and ensure the drivers are installed from our official website. Open the Fanatec Control Panel and check if the device appears there.
If it’s still not showing, try using a different USB port and restarting both your PC and the control panel software. Additionally, make sure your firmware is fully updated, this can often resolve detection issues. If you’re still having trouble, feel free to reach out to our support team with details, and we’ll assist further. Best, your Fanatec team.
Where do I plug the USB cable into the pedals for pc? Also when I first hooked the loadcell pedal up it worked fine the I disconnect and mounted the pedals to my rig. Started up computer signed into control panel. No device found. No pedals no base or wheel everything grayed out on the control panel. Can't even click on the firmware button. nothing
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says no device found in control panel . everything grayed out cant do anything
We’re sorry to hear about the issue, David, but don’t worry—we’ll get you back on track! It sounds like the firmware update might not have completed properly or the device isn’t being detected correctly. First, please try connecting your load cell pedal directly to your PC via USB and ensure the drivers are installed from our official website. Open the Fanatec Control Panel and check if the device appears there.
If it’s still not showing, try using a different USB port and restarting both your PC and the control panel software. Additionally, make sure your firmware is fully updated, this can often resolve detection issues. If you’re still having trouble, feel free to reach out to our support team with details, and we’ll assist further. Best, your Fanatec team.
Where do I plug the USB cable into the pedals for pc? Also when I first hooked the loadcell pedal up it worked fine the I disconnect and mounted the pedals to my rig. Started up computer signed into control panel. No device found. No pedals no base or wheel everything grayed out on the control panel. Can't even click on the firmware button. nothing
Here's a video of startup.
Here is the video and the start button on base is red for pc. Wheel calibrated but the control panel is no device found and grayed out.
I couldn't get the video to go through wwrong format Thanks. David
All good now usb A to usb C cable was bad replaced and all good now. Thanks for the quick reply. Thanks David.