fanatec not answering?!
I have a question, am I the only one where it takes so long for them to pack and ship the order? I ordered from Fanatec 2 weeks ago and I haven't even received an email that they have packed it, nothing yet and that is such a large company. and it takes so long and they don't respond to emails or is that just me, no I can hope?
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They announced they are on holidays until 7th January where support is very limited to not existing and also shipping is basically stoppe until then due to inventory.
U are not alone, i am also waiting almost for two weeks . Payment is done and the orders is still in progress. No reaction on my ticket 2008031222.I have lost all hope that i ever recieve my orders.
After the publicly announced holidays and inventory you will get your order and an answer from the support.
It's really wild. I have been waiting 2 weeks too and haven't even gotten an email that they processed it. Such a big company can't hire more people to process orders?
Everyone is on holidays and the few who are not are doing the yearly inventory.
I understand that. I'm not from Europe and it's hard for me to wait a month for an order to just ship. It's crazy. Soon there will be competitors who will be willing to work even on holidays to keep people satisfied. We don't have enough competition
inventory is usually that where company checks what they have and what not, so they would not sell customer the empty wind
Everyone deserves their vacation. Also the PEOPLE who work for other competitors. People are no AI controlled robots. At some point everyone is empty and needs a break.
It's just 2 weeks. I think everyone can survive this time.
If at some point in the future (or maybe we already reached this point) people are expecting everyone to work 24/7 365 days a year then I lose hope in humanity.
Totally agree with you. I'm not talking about people working 365 days a year. I'm just saying that you can hire more people in the company and make vacations staggered. You could offer incentives for people to work on holidays (today for example) in the form of double or triple pay or some kind of benefits and the employees would be happy.
to you know that ups have also holidays? how the hell they would delivery? there are some official free days in country's at holiday. you cant even buy food at shop
UPS is working today. I'm not talking about Christmas Day or New Year's Day. That's out of the question.
some company's when there is some official free days, they may take actually full week off, later of-course they to may make that time back.