Clubsport V3 throttle pedal sensor issue

Kristen BatemanKristen Bateman Member
in Pedals

Currently have a case open but almost impossible to get resolution.

Request# 2008151551

Throttle jumps all over the place. Did the first set of troubleshooting by cleaning the sensor area.

I can move the cable that connects the sensor to the rj11 connector and see the throttle move up and down, its definitely isolated to the sensor itself. It has a loose wire.

I've have a few emails with Dani from support and they asked me to send the purchase and serial number since cleaning the sensor didn't work. It's been over a week since then and have sent two follow up emails to get some sort of answer.

Are you sending me a new sensor, is the sensor out of stock, is it covered under warranty, do I have to buy it?

Don't really care at this point if I have to purchase the sensor I just want it taken care of.

My son races Karts and his season is coming up and has been without his Sim for 3-4 weeks now.

Had I known that this company would have the worst tech support ever I'd had gone with another company.

If I can't get a response and resolution to the issue in a few days I'm writing to the BBB and filing a complaint.

This probably wont go anywhere since they operate out of the US but at this point I'm at a loss.

Looking at other post on this forum this seems to be a common theme.

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