ORDER COMPONENT REMOVAL
Good Morning,
I purchased the Ready2Race CSL DD Ready2Race McLaren Elite Bundle on the 20th of January. At that time all the component were available to be shipped in 4-7 days.
Today 06/02 I received the informations that the connector QR1 Lite Wheel-Side will be available only the 26th of March so the whole packaging will not be delivered until that date.
I already have purcased a QR2 so I don't need the QR1 Lite Wheel-Side and I just want to tell Fanatec to ship the budle as it is without the QR1 Lite Wheel-Side since anyway at that time it was available otherwise I wuol have chose another QR
Comments
Can't. They can only cancel the order and you to order again.
Thank you Tomaz.
The problem is that automatically the system force me to select on QR for the bundle. Is a way to avoid it? (I already have the QR2)
No they can not. It's not Fanatec's fault, as the CEO explained in a recent video, it's their computer that doesn't want ti do it.
And as we all know, computers simply can not be told what to do! 🤣
it's not that. not every person have access for those stuff, even if anyone notice in they work that something bad happens. that user may not have skills or right todo the changes.
Huh? It's Fanatec's web shop. *Someone* at Fanatec has the ability to change it. That's the joke.
someone yes, but that someone maybe are not currently available, we are not know 100% what happens inside
also remember this is a millions euro company, not everyone have assess for sensitive data .
Oh ffs man, it was a joke. Never mind.
Just saw the post that explains a lot. I've also been waiting a while for my steering wheel and have just seen from this post that the free QR1 part won't be available until March. This is really incredible for a large company. I canceled the order and just read that the refund can also take forever.
Yeah, it sucks to say it, but you're better off doing yourself a favor and staying away from Fanatec. Their shipping and logistics are in shambles, and their customer service and support are so slow to respond, they may as well be non-existent. Their products are great when they work, but when they don't... God forbid you have to RMA your stuff, you'll be weeks, potentially months with nothing to do but sit and stare at the empty room where your gear used to be.
Too many alternative options out there e.g. Moza, Simucube, Simagic, etc. to make it worth taking a chance with Fanatec.