CSL DD - can’t find serial number and need technical assistance

Hi everyone, I’m having problems with my csl dd’s ffb since months. I know I have to contact the technical support but it’s impossible for me to get the serial number: the wheelbase is mounted to the rig and I don’t have the 2 boxes anymore… I have the receipt of my order etc, so I think it’s possible to go back to the number. Hope someone can help me.

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