QR2 lite out of stock
Neil Curtis
Member
Bundles are sold out due to QR2 lite out of stock. Other individual parts can be bought separately but without discount. Will this be available on BF or shall I go with another brand? Was hoping Corsair had this managed by now if they want to keep this brand going….
Comments
sold out in EU, but not in USA, japan,Australia
I’d be happy if they could just have the option to add the standard QR2 to the bundle, but no bundle discount possible. Potentially losing a few customers who can’t order a bundle package.
Feeling exactly the same way. Would be happy to buy the R2R bundle with the QR2 instead of the lite version, but unfortunately this seems not to be possible. I'd also buy the bundle and the QR2 separately but the bundle seems to be unable to ship unless the QR lite is available.
This is extremely frustrating and is forcing me to look at other options.
This situation is completely bizarre. I'm looking to start learning about sim racing, so coming in as a 'new to genre' . The cart suggests removing the out of stock part and replace with an alternative, but then doesn't allow me me to remove the QR2 Lite and replace with the £50 more expensive QR2 part.
It's almost as if Corsair/Fanatec are trying to force me to 'buy up' into a £300 more expensive 'starter bundle' rather than enable me to get in on the lowest level into the Fanatec ecosystem. Just the blindfolded type of actions to drive new customers to Moza etc instead.😏
Agreed 100%.
For EU/UK customers this is untenable and so far Fanatec has offered literally zero clarification. For me it has reached beyond frustration and just turned into extreme annoyance.
I keep checking daily if there is an update and so far no luck whatsoever.
Mostly I want to emphasize that if there are shipping issues for certain parts, that may be understandable, but the lack of communication or clarification from Fanatec/Corsair is really terrible.
As a long term Corsair customer I feel unable to continue to support a brand that is unable to provide any answers whatsoever to customers. If we had an approximate date of when items may be in stock (cause lets be serious here, this is all due to the QR Lite supply being out of stock), I would seriously consider waiting and ordering when we get a proper timeframe of when this might occur.
This point has passed and I am now looking at Simagic and Moza as potential alternatives.
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For any Fanatec/Corsair employees reading this, I am sure you consider me 'just another customer complaining', but instead I would like to emphasize that I am 'just another customer you are losing to the competition."
I've just ordered a Moza R5 bundle today (more expensive that CSL DD which I would have bought, but much less than any bundle Fanatec is currently offering in the EU).
If I really get into sim racing (and I'm sure I will), my upgrade path now no longer lies with Fanatec. Struggle to understand why they can't seem to identify this cause and effect and put customer focussed solutions in place to mitigate this i.e. a simple QR2 for QR2 Lite swap would have prevented this.