Return DD1 with failure

Because the first DD1 I received was defective, they sent me another one.

Now I have to return the first DD1 and I have received an email with the labels to paste in the box and i have to take them to the post office.

I have answered to the email where you sent me the labels, saying that I cannot take the DD1 box to the post office because it is very heavy, the office is far away and I also do not have a car. But I Have not received a response.

Please i need you send the messenger to pick it up at my address.

I hope you can give me a solution.

Thank you!!!


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