CSL Elite Wheel Base Initial problem (just arrived)
This week I bought the CSL Elite Wheel Base + and CSL Elite Pedals package with the ClubSport Volante Formula 1 Esports. I never got to see the wheel work. When I turn on the base I have the red LED of my PC mode (I have the PC) and everything is ok here. When the calibration of the steering wheel begins, the last 3 LEDs (purple) of the tachometer do not light up and do not give electricity to the steering wheel. I post a video of a user who has my same problem (minute 0.56).
Please help me, the product is NEW!!!!
Comments
In my case, regardless of the inclination I have the problem seen in minute 0.56 of the video
Hi mate I have the exact same problem as you. Except ours is 5 days old. I'm guessing you have also sent a message to tech support at Fanatec and are waiting to hear back? Sounds like there is a definite problem with this model at the moment. Also does the LED light up on the steering wheel itself??
Hi! I still have not contacted fanatec support, before doing so I wanted to try with the forum if the problem could be solved. The steering wheel always remains off, no LED on.
Don't wait, contact technical support and make a video of the problem.
OK thanks
Good that you contacted support. Have you checked the power cord/connection for a possible issue?
I checked the power supply, all the USB sockets, downloaded all the drivers and firmware. I don't know what to try again. There is a shorter pin on the steering wheel but I read that it is normal.
Hi have you had any luck or has support contacted you yet? I haven't heard from them as yet about my problem.
I contacted support. I'm waiting for an answer.
It was a holiday weekend so they should get back to you shortly.
fyi: the small pin is normal.
Hi Joseph, thank you, the problem is in fact of the base. I wait for them to contact me, I considered the long weekend.
Thank you