DD1 HEAVY STEERING STRIKE in all games
Hello
I just got the blunde DD1 + F1 V2 + Paddles.
I have installed the whole set and automatically everything was updated. (Driver 4.02 and Fanalab 1.5.4).
After configuring the base and the steering wheel in the driver I enter iRacing and even setting the lowest values in everything (0) the steering wheel hits me with a lot of force. Sometimes at 100km / h and other times in the pit / box itself.
When this happens, the steering wheel stays turned and seems to find a good centering position.
I have tested with Assetto Corsa and Automobilista 2 and the same thing happens.
One thing I see is that I cannot choose the steering wheel degrees in the driver but in fanalab; In case it helps.
Can you help me?
I use Windows10 ltsc 64bits
Comments
hi. Made same un Windows. Help please
Ill try RMA but is imposible via web
This seems dangerous, you should probably contact Fanatec to get that checked.
I found this form on their webpage:
Yes…very dangerous. Fanatec are lucky guys, They've been lucky not to sell this to a rookie... now I'd have a big problem.
Thnaks for form
Close this please. RMA start.
Thanks
YIKES!
I'm having the same issue. It's a very violent jolt. Almost hurt my hand a few times.
I got a new DD1 two months ago and had this issue. Contacted support and filed an RMA, they take many days to respond to each email so it took over a month for me to exchange it for a new DD1.
Now the new DD1 is having the same issue. I contacted support 10 days ago (May 30th 2021) and sent several emails since then and they have not yet responded to any of them.
I wish I can just return my order but because of their slow response time I missed the returns deadline for my order. Now I'm just really frustrated.
I'm in the process of recording a detailed video of this issue so I can post of youtube and tiktok. Its called "jolts" and it has been reported many times in the Fanatec forums over the last couple of years and the issue still hasn't been fixed.
Fanatec is still dispatching new units with this known issue. Somethings needs to be done.
Hello
I have not had a problem with the response time of emails.
My RMA unit arrived in Germany today and I look forward to hearing from Fanatec on Monday.
I have not been able to use the DD1 for 1 second, and I hope I do not have problems with the unit that they send me. On the money back, I will ask if the new unit also has the same problem.
I hope we are lucky !!!
any updates?
Oh..sorry.
RMA perfect. new DD1 running in my house