SHIPPING POSTPONED AGAIN JAN 27TH
so again with the shipping delay phenomenon. Shipping delayed now to Jan 27th. ok cool. covid, chips, containers etc SHORTAGES PROBLEMS ACTS OF GOD. i get it.
BUT HERES THE THING
this is my first delay as I ordered Last week of November (order #1352xxxxx. Even with that, i see people in canada (who ordered AFTER me) getting their tracking numbers, and some people (i assume they are blatant lying trying get a rise out of people) are saying they ordered in November/DECEMBER?!?! and already got thier CSL DDs.
Now there is only 2 possible reasons for these weird shipping events. Either;
- people are straight up lying about getting their tracking numbers/orders, trying to piss people off cuz they think its funny OR
- FANATECS shipping and logistics department is absolute garbage/liars and they are mixing up order numbers and sending newer orders ahead of older ones simply out if stupidity.
Im HOPING its the former, and that FANATEC is ACTUALLY trying its best to be a PROPER and HONEST company and NOT trying to cash in as much as they can and ruining customer relationships.
What do yall think?
Comments
I ordered my CSL DD in Jun and received in Oct.
Sorry you guys are having such a terrible experience. I just got into sim racing in August, and have been following the CSL DD (and GT DD Pro) saga since then. Don't know how these things aren't fully in stock yet, or why it's taking so damn long to get preorders from 6 months ago or more fulfilled. It's a huge reason why I went ahead and upgraded my rig, and went with a (far more expensive) DD1 instead. (Grateful I was able to make it happen.)
Do get something which is in stock, if pre-order and the uncertainty is not for you.
its not the stock issue. its the issue of them choosing profit over order sequence. they are prioritizing the 8nm version over the stock. 8nm versions are being sent out faster then the stock even if stock orders were made first. thats the problem. then they prioritized the DD pro. already accepting pre orders when ppl are STILL waiting for their orders from sept. chip shortages? shipping backlogging? yes when your not making the products you sold months ago but rather build NEW DD PROS sold as NEW ORDERS to grab another niche market and more money, yes you WILL have chip shortages. yes you will have shipping backlogging. incase you havent noticed they arent making the DD pros out of cotton candy.
OH GO BUY SOMETHING ELSE. i hate ppl who say that. anything else going to cost more than double. fanatec KNOWS they have us by the BALLS which is why they do what they do. getting peoples money, using that money to buy parts to make a WHOLE NEW PRODUCT that ships out BEFORE the stuff they sold prior. i guarentee you the shortage is all because of the DD pro. its literally the same thing with a different heat sink casing.
i order auto parts from all over the world. never has my part sat in a container for more than a week. they used the lowest form of shipping possible to maximize profits. BUT WHY??? i would of gladly paid for PROPER shipping that the rest of the 1st world uses to get my product on time and not dig into fanatec profit margin. im FINE WITH THAT. im already dropping 1400$ on gear whats another $100 shipping option that will make life easier for everyone?
Are you buying the spare parts out of the manufacturing plants or they are sitting in a nicely stock warehouse before reaching your buying point?
Cause the issue is that the shipping delays are caused from the manufacturing plants and then the delivery ports before reaching the warehouses (whoever is in US is double fucked because of the incompetence of fed ex).
I ordered in Early November and got my tracking number on the 20th. It was going to arrive tomorrow on the 24th until UPS delayed it until the 29th
ordered on October 28, everything has arrived today!
im happy for you guys really. im glad you guys are enjoying your gear!
dylan, i ordered nov 23rd, CANADA order number 1352xxxxx
what was your order number and date if you dont mind sharin?
I order on Nov 26, 2021 2:32:00
136xxxx
I got a USPS tracking number and last I heard it left Los Angels airport on December 20. I live in Canada too
Yea see this is SUCH BULLSHIT. i ordered BEFORE you. Same fucking country. Why the FUCK are you getting it before me? Seriously fuck Fanatec. Im close to fucking canceling.
Language please!!!
Did you get your gear ???
DECEMBER 24 - 10:00 PM
DepartedDetroit, UNITED STATES
DECEMBER 20 - 11:21 PM
DepartedLos angeles, UNITED STATES
DECEMBER 20 - 6:10 PM
Didn't get mine yet but it left Detroit on Dec 24 so it should be at customs soon and maybe i ll get my gear before the end of this week.
But not holding my breath to that
I do hope he has cancelled his order as it is really bad for his mental health.
Do you guys in US/Canada pay customs duties?
I am in the UK and have to pay some custom fees/duties/whatever-you-call-it, even before it leaves Germany.
Yup I had to pay $170. Canadiens dollars for customs duties. Will get my gear on January 5th
I ordered from Fanatec first time ever. Ordered CSL DD, Formula v2.5 and pedals V3 in December 14th and got my order in Finland on December 30th. So two weeks. I guess I was lucky af then :D