FanaLab won't open and crashes on splash screen
Magnus Helmholt
Member
Hello, this is not Third-Party Software but since the other forums are locked for new discussions, for some reason, I'm going to post this here.
FanaLab: 1.63.6
Fanatec Drivers 440, all firmware updated to the latest version as of 29/05/2022
I ran into this issue unexpectedly after booting my computer and turning on my wheel to play. I suddenly couldn't open FanaLab to load my profiles and telemetry.
I have no idea why it stopped working other than an windows update "2022-05 Cumulative Update Preview for .NET Framework 3.5 and 4.8 for Windows 11 for x64 (KB5013889)" which ran when I shut down the computer the night before.
I have tried everything to fix this. I have read every post regarding issues with FanaLab on this forum, reddit etc.
Removed FanaLab and Fanatec Drivers, reinstalled. Tried previous versions. I even tried restoring my pc to before the Windows update but to no avail. I still get nowhere further than the big black splash screen with the Fanatec logo which disappears promptly.
I don't know what to do and nothing seems to work. If anyone else having this issue and has found a way to solve this please post your solution here :)
Or if a Endor employee takes a look at this i have the logs from event viewer attached here and an error code: 0xE0434352, if that helps in any way.
At this point im just desperate to get my telemetry working again.
Thanks in advance!
/ Magnus
Comments
When you uninstall Fanalab and/or the Fanatec drivers, try doing a manual search for anything named Fanatec or Endor. I think there may be some settings files that get left behind when you uninstall. (Make a copy of anything you find before you delete it of course, just in case).
Not saying this will definitely solve your problems, but might be worth a try.
Hello
exactly the same thing happened with me
everything worked fine yesterday
today only the fanalab logo appears for a few seconds
reinstalling the drivers did not help
https://www.awesomescreenshot.com/video/9162952?key=da566ef2750130bbb14acd191d0011b5
I'm having the exact same issue and it's come up sometime in the past week as well.
I've tried uninstalling and removing any files in appdata to no avail.
I also rolled back windows a couple of weeks in case an update broke it but that hasn't made a difference either.
Very frustrating
After reading comments on the FanaLab release posts someone mentioned you could downgrade to 1.61.3 and that still works. Everything above is broken and can't launch. A lot of features missing compared to the latest version.
Complete removal of FanaLab Software is explained here:
But this still doesn't solve the issue.
Yep I already followed that removal/reinstallation method, nothing doing :(
as of today - none of the phantalab versions - is useless
installation on a freshly installed windows system - does not work