The Fanatec Firmware Manager doesn’t recognize my newly bought DD2
Jordy Boden
Member
The Fanatec Firmware Manager doesn’t recognize my newly bought DD2.
- The computer does recognize it ( see photo)
- When i tried to do the reset/update (10 second power button) the fanatec wheelbase updater does recognize it aswell. Just never in the Firmware Manager. Any Help?
Comments
Hi Jordy,
I see you're already in touch with tech support. It seems that you may have run into a strange situation there, and it's unclear to me whether it stems from a hardware or software issue, but it's something that our support team can definitely solve after further troubleshooting.
[Fanatec Community Manager]
Hi Dominic,
Thank you for the reply. I've searched all over the forum for a solution and tried 1000's of things. I've also tried connecting the DD2 to another laptop and it's the same problem. So I expect it has to do with the DD2 itself and hope for a quick fix from your tech side.