CSL Elite Pedals V2 Brake pedal not working! Reached out to support but not sure if it went through.
Cayden Clifford
Member
I've only had the pedals for about a week and a half or so and I went to play some GT7 today and noticed it was reading around 20% brake input when I wasn't even touching the pedal. I then plugged it into my PC to recalibrate it and then the brake pedal just stopped registering input.
I then unplugged the pedals from the wheelbase and unmounted them from my rig to plug them in via USB to my PC, then update and flash the firmware but it fixed nothing. I unplugged the brake pedal from the pedal box and plugged it back in and still nothing. The load cell seems to have stopped working entirely. I let it rest for a while and tried it when I woke up in the morning and it was still not working.
I reached out to Fanatec support, attaching a video but I received no confirmation that my support request had gone through.
Anyone else with V2s had any similar issues or maybe guidance? Any help would be appreciated :)
Comments
Same exact thing happened to me literally, support reply fast and they are sending me replacement parts since I cant send the pedals back for rma because im outside delivery zone ... butttt this exact problem is happening to so many people im afraid it will happen to me again!! They need to tell us what is actually happening!! its getting really weird
I sent off the support ticket yesterday at around 5pm AEDT, it's now 12:30pm here so maybe I'm just worried for nothing lol. It would be nice if they sent some sort of email or confirmation on their website.
It's quite concerning that this is happening so commonly on these pedals.
Dont worry, they will get back to you ... lets hope its a software issue "fingers crossed" .. I also had input without touching on gt7. Then went to pc to set minimum then it stopped working forever. I really want to know the root cause aswell so if you find out please share
Just FYI i managed to create the same issue with the clutch somehow while trying different things, but when I press and click maximum the clutch works again, however, with the brakes you cant click maximum, you can only play with BRF.. so maybe its that? Who knows
Resend the message. Fanatec have a long standing issue where occasionally their support system malfunctions and messages are not received. In the last couple of days they had a bigger issue where their complete web server went down.
I got in touch with their live chat and the agent suggested I send an email to the webshop instead. I have done this now so hopefully not too long, I wanna get back on my rig lol
I got in touch with their live chat and the agent suggested I send an email to the webshop instead. I have done this now so hopefully not too long, I wanna get back on my rig lol
Any news on the issue?
Same thing happened to me. How did you resolve the issue?
Same thing has just happened to me, pedals are a month old....