Yeah, since they always have some problems with the BF deals traffic issues in the past, shouldn't they have someone to monitor if it is working as expected?
Should i stay up and wait or hope that what I need is still available in the morning? Some communication from fanatec would be nice. It's not good to have a countdown timer to nothing, that's just messing with people.
Why can't Fanatec just make another post if something is wrong or if they are delaying the BF sales? So we don't just keep monitoring the price and the site while they are definitely not? Kind of feel like wasting time here.
Oh dear bf is a farce... did I make a mistake buying into the fanatec eco system when I bought the podium f1 last week. I heard as a company and customer satisfaction they are a sh#t show. Anyone want to buy my unopened podium f1 and clubsport v3 unopened. Pm me eddynoneck(at)Hotmail.co.uk.
No they had a countdown clock on their BF webpage that counted down to 7am East Coast Time in the US. It disappeared about an hour before and nothing has changed and no communications. I get things happen but a little communication goes a long way.
Wow! This was the worst Black Friday sale rollout that I've ever seen by any company. Nothing on the website says Black Friday until you "configure." The ad said ALL WHEELS ARE 10% OFF. Yet when I put wheels in my cart no 10% off. I put the M4 GT3 in my cart, no 10% off. I put a podium wheel in my cart, no 10% off, just the regular price. It says the regular price is $100 more when it's been $649 for months and months. No DD2 for the advertised $1299, just the regular $1499. No pedals. How ridiculous. I guess I'm not buying anything.
Probably have to wait until CEST office hour starts and Fanatec Europe started to work, and they figure out how to take care such issue? Some communication up front with customers would really help. Instead of all eagerly customers trying to scratching their heads and guessing around.
This was clearly not a good start and I have to apologize. Instead of making a timer which just indicates days we made a timer which pointed to a specific time.
This is what we tried to avoid in the past so that we do not overload our website.
Some of you stayed up and wasted their time and I am truly sorry for that. The sales will go live very soon now.
Keep refreshing the page and monitoring it all day... Why can't we just have a clear info on when it will start and everyone tries it best to grab their deals while it lasts? Not knowing the exact time and rule is worse than the site crash even in the past years.
Like I said. We do not want to give a specific time in order to avoid that we overload the website as it happened in the past.
We are currently updating the website and add all offers and once this is done it will go live. Should not take too long but I cannot gove you a specific time.
I would guess it will take 40 to 60 minutes more but this is just an estimate.
Comments
It was supposed to start 26 minutes ago. Obviously there is a problem but there is no comms from Fanatec on any site which is disappointing
Yeah, since they always have some problems with the BF deals traffic issues in the past, shouldn't they have someone to monitor if it is working as expected?
looks like Fanatec fucked it up again😡 I am thinking about selling my Fanatec gear… really not happy. Costs me my night waiting until now !!
absolutely not costumer friendly. In the afternoon the timer told it would start 00.00h Now the timer disappeared
Just like Fanatec’s Black Friday! I’m really angry bacause I stayed up late and have to work at 7.00h!
😡😡😡😡😡😡😡
I heard that it may be noon CEST.
Anyone confirm?
Should i stay up and wait or hope that what I need is still available in the morning? Some communication from fanatec would be nice. It's not good to have a countdown timer to nothing, that's just messing with people.
I'll take this BF delay as a message from god, to stop me from buying the podium DD2 and save my money... Maybe it`s for the best :)
Why can't Fanatec just make another post if something is wrong or if they are delaying the BF sales? So we don't just keep monitoring the price and the site while they are definitely not? Kind of feel like wasting time here.
Oh dear bf is a farce... did I make a mistake buying into the fanatec eco system when I bought the podium f1 last week. I heard as a company and customer satisfaction they are a sh#t show. Anyone want to buy my unopened podium f1 and clubsport v3 unopened. Pm me eddynoneck(at)Hotmail.co.uk.
No they had a countdown clock on their BF webpage that counted down to 7am East Coast Time in the US. It disappeared about an hour before and nothing has changed and no communications. I get things happen but a little communication goes a long way.
I realise that the timer indicated the sale would have been on for 11 hours now.
But all previous years it started at noon CEST.
So maybe the countdown timer was wrong, hence it being removed?
Just a guess, I am very keen on some v3's.
Fingers crossed it happens soon.
Wow! This was the worst Black Friday sale rollout that I've ever seen by any company. Nothing on the website says Black Friday until you "configure." The ad said ALL WHEELS ARE 10% OFF. Yet when I put wheels in my cart no 10% off. I put the M4 GT3 in my cart, no 10% off. I put a podium wheel in my cart, no 10% off, just the regular price. It says the regular price is $100 more when it's been $649 for months and months. No DD2 for the advertised $1299, just the regular $1499. No pedals. How ridiculous. I guess I'm not buying anything.
It's not live at all, hence no price movement?
Apparently someone didn't know how to do a countdown timer. It was off by 24 hours. Ridiculous.
So when should we expect it to become live? 12am PST? 12am GMT? 12am EST?
Just guessing here.
But last couple of Black Friday sales started at 12 noon CEST
Probably have to wait until CEST office hour starts and Fanatec Europe started to work, and they figure out how to take care such issue? Some communication up front with customers would really help. Instead of all eagerly customers trying to scratching their heads and guessing around.
LOL. 3am PST, 6am EST. That's hilarious. So I won't expect to get anything on the West Coast (pst) unless I'm up at 3am. Oh well.
US site is now on maintenance, im guessing after this, sale will go live.
This was clearly not a good start and I have to apologize. Instead of making a timer which just indicates days we made a timer which pointed to a specific time.
This is what we tried to avoid in the past so that we do not overload our website.
Some of you stayed up and wasted their time and I am truly sorry for that. The sales will go live very soon now.
Any specific time when it will be live?
And its understandable
Keep refreshing the page and monitoring it all day... Why can't we just have a clear info on when it will start and everyone tries it best to grab their deals while it lasts? Not knowing the exact time and rule is worse than the site crash even in the past years.
Like I said. We do not want to give a specific time in order to avoid that we overload the website as it happened in the past.
We are currently updating the website and add all offers and once this is done it will go live. Should not take too long but I cannot gove you a specific time.
I would guess it will take 40 to 60 minutes more but this is just an estimate.
Thank you for the updated information at the very least. I guess we will have to keep trying and watch out when it will be live though.
Understandable, thanks!
Hopefully our last Black Friday with this shop system. Simple changes are way too complicated 🤦♂️
Please hang on guys. We are getting there...
Still hanging here. Hope to see it live with some good deals.
Thanks for coming on to clarify.
We appreciate it!
Can't wait for the site to not be 'Not available due to maintenance!'
I am really looking forward to picking up some new gear, the sale gives me a justification to spend spend spend.
GO GO GO !!!
Can't add to shopping cart. And it seems down again.