I have waited over 5+ weeks without response from support

Hello,

I have run into some issues with my fanatec wheel base and I wrote a contact form to Fanatec but I still haven't received any answer back. It has now been over 5+ weeks since I submitted it and I can't even remember the exact date when I sent it.

Should I wait even more for an answer or should I write another contact form even though it says clearly that sending multiple tickets will just delay the process? My second problem with sending in another form is some of the information I wrote on my first contact form isn't available to me, so it would harder to describe the problem as thoroughly as I did before. Finally, should I just create another post here describing the issue here? I have searched around for similar issues but haven't found any solution to it.


/ Jacob

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