Unable to install Fanatec drivers (Windows 11)
![Thomas Fortier](https://forum.fanatec.com/applications/dashboard/design/images/defaulticon.png)
in Off Topic
I've been trying for a few hours to install the fanatec driver on my brand new laptop. The installation always stop midway saying : There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected.
I tried many different ways to troubleshoot the problem but nothing does it. I'm running a brand new laptop with Windows 11 and running the 64 file as the computer works in 64 bit. I'm really annoyed because I had no problem installing Fanalab, but without the drivers I can't do anything.
Thanks,
Comments
Hey, i had the same problem. Somehow my Antivirus started to delete the fanatec driver (Fanalap, and normal driver). I had to make an expeption in my antivirus works fine now. Use windows 11 aswell.
Make sure you clear all Fanatec software using add remove and restart. Then follow the instructions for installing. You are not directly installing a driver you are running the Fanatec software install. This used to be a royal pain but now it’s pretty straight forward.
Maybe before doing that you could try plugging into a different port. I have had issues with USB 3 ports. USB 2 is more reliable.