Réparation DD1

Matthieu VigourouxMatthieu Vigouroux Member
edited January 2023 in Off Topic 


Hello

I have engine firmware 0 on the DD1

I have already tried a lot of things but impossible to communicate with the engine

With the 336 driver I still have force feedback without the fan being at 100%

I would like to have it repaired but as it is a 2nd hand I do not have the invoice to claim the guarantee

Some of you have already repaired a DD1 for the same kind of problem and for what price?



Thanks


Comments

  • Maurice BöschenMaurice Böschen Member
    edited January 2023

    Please post in English according to the forum rules so everyone understands you and is able to help you.

    When the motor firmware is 0 then you need to contact the support. There is no way to get a broken motor which does not report the proper FW to the base running again without a repair. As you dont have the original invoice, you will need to pay for the repair.

  • Matthieu VigourouxMatthieu Vigouroux Member
    https://forum.fanatec.com/discussion/comment/93102#Comment_93102 
    Thank you for your answer
I already knew that but I'm mainly trying to find out how much this repair costs without the warranty


  • Freddy GuerraFreddy Guerra Member

    I'm sorry Matthieu, I have a similar case to yours, my DD1 stopped working after updating the system, I have asked them to sell me the spare part so that I can repair it since I am outside the USA, but they refuse to sell it to me.

    By the way, I need the PCB for the DD1, if anyone has it for sale?

  • sierratools@gmail.com[email protected] Member

    This is what i got from them when their update software bricked my dd1.....throw it away for me🤣🤣🤣


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