This lack of communication regarding shipping causing frustration to everyone waiting for an order. We are all wondering when we can expect to have these problems fixed, and are starting to feel like things will never resolve. Witch becomes even more frustrating when you spend a lot of money on a hobby.
I understand that it may be difficult to give exact timeframes when dealing with complex problems. However, I believe that the community deserves to be kept informed about the progress that is being made. Even if you cannot give us a specific date, you can at least let us know when we can expect to get our hardware sent to us. Is the problem a week away from being solved? Weeks? Months?