DD1 not working after automatic firmware update
Hello,
After I plugged it in for the first time, I saw that the firmware must be updated (in Fanatec Control Panel).
After updating everything and a restart of the PC it started running the fan on 100% and freezing usb slots. Plus it’s not detectable by any Fanatec software.
I tried different usb slots, but it didn’t help. So I followed the guide they have in Control Panel and tried to flush the firmware.
Now it’s in this state (see the video) - https://drive.google.com/file/d/1ASEq0tKwBnIERfMrEPhYGjQXGB7KVqYy/view?usp=sharing
I presume now I need to calibrate it with buttons on the wheel? No matter what I press nothing happens.
What am I missing?
Thanks,
Aleks
Comments
now you need calibrate steering wheel.
Really sorry for the late reply, Allan.
And thank you for the help. I didn't even notice the button...
Will search for the calibration video/manual and let you know if it worked.
I calibrated it, device is not detectable still. Tried to restart PC - nothing.
Restarting DD1 asks for calibration again, every single time. Strange, because it says it's saved...
What could be wrong?
Should I try to send the logs to support?
Same issue. Motor firmware update failed. I have sent logs in to support.
Hey David,
Thank you for letting me know! Please update if you hear something from them. Will send them the logs too..
Not sure what else can I try at this point.
Forgot to post an update.
It was fixed, support sent me the previous patch (439) and I flushed the firmware to the previous version as well.