UNBELIVABLE AND EMBARASSING CUSTOMER SERVICE !!!!!!!!!!!!!
after swearing in 7 languages to receive the products, the nightmare is not over yet!!! not being able to register the products in my personal area of the site, I sent a message to customer service to understand how to register the products as it was impossible to do so. I was only able to register 1 out of 4. therefore 1 product was registered and the other 3 were not. after requesting a response 4 times and still not having received any response, this morning I entered my personal area and to my considerable amazement I discovered all the details of my order had disappeared and my products had also disappeared. THERE IS NOTHING ANYMORE!!!
and the only product I had managed to register also disappeared.
so from their site it appears that I don't have any products.
I need to register for the warranty.
this morning I postponed yet another request for explanations, but I have little faith that these incompetents will answer me!!!
However, if by any chance I have future problems with the guarantees, I swear that I will personally go to Germany to cause a disaster!!!!!!