Order has shown as "processed" since April 21st.
I placed an order for the csw 2.5 and the BMW gt2 wheel on April 21st. Order# 1065836. I thought I saw the csw 2.5 show as in stock so I placed the order, went to bed, woke up and saw it now showed "available June 12th" in the webshop.
Thought nothing of it till June 12th came and went. Now looking at these forums it looks like "processed" means it has shipped, but I haven't received anything. Double checked that my shipping address was correct and it was.
No notice from fedex about a shipment. Can't find the reference number in fedex system. Submitted a ticket about a week ago. No response. Not sure what to do. I don't have a "pre-order" date like other people mention, and there's no cancel order option to get my money back.
At a loss as to what my options are.
The funny thing is that I ordered the csl elite with load cell pedal on April 22 and that order does say "processed" as well. I got a tracking number from fedex but no email saying it shipped. And I received it a few days later.
But what happened to my first order? Did it ship? Did it go to the wrong address? Am I waiting on pre-ordered items? Did a group of rogue gorillas break into the office and smash my order to bits?