Since April 2020 I have a stage DD2. When I start now it makes a blowing sound. In fanalab I see the Wheel Base and my Club sport Pedals V3 but not my steering wheel, Podium Porsche GT3. Can you tell me what's wrong?
Can you please make a video of it showing your problem?
Also, which driver are you running? When did you buy the Podium Porsche Wheel?
Dag Sascha, ik heb het Podium Porsche Wheel gekocht op 27-04-2020.
De driver zie je op de foto.
Het lukt voorlopig niet om een video te sturen,vandaar mijn late reactie
De chauffeur...de driver
De chauffeur...The Driver
You have to contact the support as your Wheel Base Motor Firmware is not recognized, its shown as 0 which indicates a communication problem of Base and Motor.
Ok thanks. I will try it
I contacted the support team on your advice.
I had to remove the old firmware and reinstall the driver package(v365). After doing this, I still have the same problem. Back in touch with the support team and they say: Please make sure you have performed after the firmware update the motor sensor calibration. But I can't do that calibration.
I would like to describe what happens when I start the DD2.
When starting up the DD2, the fan starts running at full speed. (Blowing noise)
Then I open "Fanatec Wheel property Page”:
- function test: - no steering wheel. I can't test anything.
- Settings: - Wheel center calibration: not possible
- Motor sensor calibration: NOT POSSIBLE
- Tuning menu: I can make changes here
- Mousse Settings: not possible
- Update: - Wheel Base Firmware: 672 ... the latest version
- Wheel Base Motor Firmware: 0 ... and when I press the button, Fanatec
Wheel Property Page stops.
- Steering Wheel Firmware does not appear
- Podium Hub Firmware does not appear.
Maurice I'll let you know this and maybe it can help or maybe someone else reads this and says: hi I've had this problem too and can help me.
Maybe I can install an older driver (335 or 346) or the new driver 373? Now I was using the 365.
What I don't understand: I buy a new DD2, no problems starting it up and no problem at all for 2 months. Then on 2020/08/14 I get the problem for 20 minutes and then the DD2 was ok again. I raced for two days and the third day, the problem was there again. Until now.
Is it a problem with the software or hardware?
I hope there will be a solution.
Kind regards and thanks,