SARS Co-V2 status UPDATE More regions stop delivery of parcels

edited March 22 in Blog

Dear Simracers

Nature just sent us a little reminder who the real boss is. We realize how vulnerable our system and society is. Stupidity, selfishness and ignorance are the assistants of the virus. I am guilty as well as I did not realize the impact on our health system and did not understand in the beginning that the virus itself might be as deadly as the flue but the impact will be dramatic just because humans have zero immunity and it takes time to prepare human mankind to a new species of virus.

Now we need to avoid the collapse of our health system by changing our habits and give up a lot of our freedom and the things we love for a while. And we need to stay reasonable and calm. Panic helped to get awareness so even the simple minded understood the danger but I am not afraid of getting Covid-19. Most of us will get it sooner or later and will be just fine.

So what is the impact on our business and on you as a customer of Fanatec?

Demand is strong and gets stronger every day as Simracing is apparantly the only motorsport you can perform at the moment

Our inventory situation is still ok and our factories are working on a reduced level but of course we do not know how long our supply chain will work as in some critical areas the delivery services already stopped working. Therefore we recommend that you get whatever you need until supply lasts. We might need to raise our prices if demand is higher than supply.

Our team is mostly working from home office or took a holiday as some of them need to take care of children which cannot go to school or simply stay at home to reduce the spread of the disease. This means that it can take longer until you get a response and repair times will take longer as well. Please be patient. Thank you.

Development is affected as well so a few prodcts might be delayed. The good thing is that I did not tell you about the upcoming goodies yet so I don't have to justify any delays. 😜


It is a very special time and we all can learn and get stronger if we use the time of slow motion and limited possibilities for good. Take care about the elderly and protect them. Be responsible so that our doctors can do their jobs without beeing overloaded. Give your favourite small businesses, bars and event organizers etc. your financial support if you can. Help your neighbours and stay together. Stay at home or places where you can keep some distance and follow the new rules. Reduce contacts as much as you can IRL. This is certainly not the end of the world. It can be the awakening of humanity.

And of course enjoy simracing at home 😉

Take care

Thomas


UPDATE

More and more regions are affected heavily so that delivery services like UPS will stop delivering our products. Some shipments already have been returned to us.

Before you place an order, please make sure that your region is not affected. Thank you!

English - https://www.ups.com/de/en/service-alerts.page?id=alert1

Deutsch - https://www.ups.com/de/de/service-alerts.page?id=alert1

Please place your order in time if you plan an upcoming purchase.

Comments

  • edited March 18

    My curiosity about the new products has skyrocketed!

  • edited March 18

    "We might need to raise our prices if demand is higher than supply."

    Don't like the sound of this though.


  • Shipping prices increased as capacity is limited due to a lack of workers. Other shortages cause price increases as well as everybody is trying to produce as much as possible with the reduced manpower.

  • Well Thomas, thank you for the heads up. Nevertheless Im blaming you for the delays of the products we don't know yet now :P

  • One of those mystery products is already in our warehouses and will be announced today ;)

  • Yes I saw the mysterious product yesterday, but then it disappeared again, but now it's back :)

    https://fanatec.com/eu-en/detail/index/sArticle/931

  • Wash your hands frequently, wear a mask, goggles,75% Alcohol

    Be safe. Only survival has a future.

    We'll finally beat the virus.

  • Unfortunately - the shipping is €20.99. For stickers. That's crazy.

  • Puuh, I thought the price of the Kill Switch was tough, but 30€ for some caps and stickers really is crazy o_O

  • I think the price of the caps and stickers is reasonable. The shipping is not - surely these could be sent Deutschepost for about €7?

  • Would you have an idea of how much of a delay there would be shipping to Australia?

  • Now its time to GO VEGAN.
    The consumption of animal products contributes to a system that is a perfect incubator 
    for dangerous infectious diseases, communicable from human to animal.
    


  • My first concern is that the Fanatec staff is healthy.

  • edited March 19

    "We might need to raise our prices if demand is higher than supply."

    I think Fanatec customers are like cows...you can milk them at any time...but at some point the best cow won't give milk anymore if the quality doesn't match the price...

  • Just put in a big order. Excited to get everything and get the new caps and stickers! What is the shipping situation for the USA?m Anticipating any delay? I payed for overnight shipping.


    Thanks!

  • raise the price? this does not sound good ... especially for someone like me who is about to make a purchase ... you have increased the price of the csw 2.5 xbox one bundle by 100 euros without giving explanations and now you are still talking about price increases ... I want fanatec but if you increase the prices again I will start looking elsewhere

  • Fanatec,

    How about doing the world favor and stop doing business in China. Move manufacturing to Germany. At this point there is no excuse!

  • its ok to not give time frame with what happened with the DDs but as for the new products would be nice to have a bit of info on products that will come in less than a year. I know nothing about any products and I don't know if it will be worth to wait because i don't know what is coming.

    I'm buying Ultimates pedals and other stuff this summer and I don't want to bother anymore of waiting but especially not knowing. High end hardware is not something you buy like that and every buy deserve thoughts and preparation and research. understand the decision behind but not for me anymore :)


    being a little more open about products that come out in a year would be nice. especially with telling a bit of feature.


    TLDR: for first time non fanatec products are on the line and won't wait and wait in the dark.

  • I'm hoping that "upcoming goodies" includes Podium pedals... I'm looking intently for an upgrade from the CS v3.

  • At a time when people are losng their jobs and not able to work, the few who do have money and are buying your products still, are going to "force" you to raise prices?! So those of us who want a Fanatec product and lost our jobs or are on unemployment or have saved up to get your products are going to have to spend more because during a pandemic while everyone is stuck at home there's more people buying your product? Not even that, its because you have your workforce cut down during the pandemic and therefore cant keep up with demand, so your going to punish us?!! I thought businesses were trying to help and show their humanity during this pandemic not trying to make more money off it. Like Fanatec as a whole doesn't make Millions as it is.

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