v2.5 wheel base switching from xBox to PC mode randomly mid game

Playing AAC on xbox my wheelbase switches from xBox mode to PC mode randomly.

This can happen after 10 minutes of play or 2 hours, it's random.

My equipment was bought from Fanatec on November the 23rd and the fault developed around 20th of December.

All firmware is correctly installed and up to date.

I have tried my wheelbase/wheel/pedals connected to another xBox and it behaves exactly the same.

Is this a common known fault with a fix that can be applied easily

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