When is the update scheduled Porsche 911 GT3 ClubSport update for CSL - PS4 ??

Hello,

It's been 5 months since I bought the Porsche 911 GT3 ClubSport Steering Wheel. According to your website, it says: "Note: While the ClubSport Universal Hub for Xbox One is fully supported by our CSL and ClubSport wheel bases, the Podium Button Module Endurance is currently only compatible with the Podium Series direct drive systems. Compatibility to other Fanatec wheel bases will be added in future firmware updates "

What does that mean for you soon? 1 month, 6 months, 1 year, 5 years ?? Take out and sell the products when everything works because in this context it is called fraud.

Is it possible to have this update for CSL -PS4 ?? because the I bought this will 500 € and it still does not work.

Are you one of those companies that steal customers?

There, I start to get tired and nobody responds to emails. I remind you that I am more than 2500 € that I bought from you, I believe to be treated properly as a serious company would.

If on May 1, 2020 you have not released a firmware, please send me a refund for my last order.

Last warning.👿

😈

Excellent day

Greetings.

Comments

  • Your fault , if you buy a wheel, which has yet to be made compatible with your wheelbase. No warning needed.

  • You're very rude Sascha, you could've read, stayed quiet and move along. It's not his fault he bought it, it's his and he wants to use it. I wanna see you crying here the day you run into problems with whatever wheel or God knows what you have. And seeing you like to run your big rude internet mouth instead of being any help or consolation to this man. Why don't you open your FAT wallet and buy him a DD2 then?

  • Thank you Marlon Leonard for your support.

    When in Sascha Kaymer I prefer to be rude, if you call it that, than to be like you a liar and thief.

    And remove this message from your site under the compatibility of this wheel

    Note: While the ClubSport Universal Hub for Xbox One is fully supported by our CSL and ClubSport wheel bases, the Podium Button Module Endurance is currently only compatible with the Podium Series direct drive systems. Compatibility to other Fanatec wheel bases will be added in future firmware updates.

    Because we don't sell equipment that doesn't work.

    From Monday you will hear and understand as I am called.

    We will see who is rude, thief and fraud,

    Yours

  • you must not erase the coarse word that you wrote M Sascha Kaymer, you must assume your sentences, think before writing

  • It gets really old and annoying now, when people after people complain about missing compatibilty of the BME to CSW and CSL Elite WB day in day out AFTER they made the purchase.

    And it is HIS fault alone, if he spents his money on something he cannot use as for now!

  • My point exactly, YOU ARE RUDE!

    I have the Podium Porsche 911 CUP wheel too, and I have the CLS Elite PS4 cause I use to run both systems. And for the price and losing PS4 compatibility to go to a DD1 was undoable. Cause the Podium PS4 didn't come out yet then, and I did not have the money for a DD wheel base. And I still don't have it! So I've got rid of my PS4 Pro with VR Headset, Build a new PC, gotten another VR headset. All this to conform my self with the acquiring of a DD1 wheelbase. I waited and saved to buy my Poduim 911 CUP rim, I know it don't work YET! We were told to wait a couple of WEEKS, cause the driver would be available after a couple of weeks of the 911's release. And when I got around the money, I bought it, It's my money.

    Hey man listen here, I'm getting FED UP of seeing YOU NOW writing the SAME thing over and over again "It gets really old and annoying now, this is getting old" if you're working for Fanatec you should be finishing that driver by now. If not put you money where you BIG INTERNET mouth is, and buy us those DD wheelbases DD1 for me I don't what's Pascal preference. Only then I would shut up about this! YOU ARE MY PROBLEM NOW!!!!

    I didn't BLAME Fanatec, Pascal was clearly ANGRY!!! I left him alone cause I'm the same boat, and I knew that NOBODY from Fanatec would answer him, but I was wrong here comes Mr. CEO "it gets really old" to the rescue.

    My money, my wheel, my favorite brand! You don't get to say what I do with my money or write about! AND I WANNA SEE SOMEONE FROM FANATEC HELP YOU WITH YOUR FEELINS NOW INSTEAD OF HELPING ME WITH MY PURCHASE!

  • Let me get this clear, I NEVER told anyone what to do with their money. Pascal, you and everyone else can do what they want, I don't care.

    You were never told to wait just "a couple of weeks". I don't know where you got that from.


    The website clearly states "later this year", so at worst your base will be compatible in december.

    In that regard, I just don't understand why people like you and Pascal buy the Wheel in the first place, just to complain weeks later about missing functionality of the BME here!


    You can be sure that Fanatec is working on a new driver package which will make the BME compatible with your wheelbases!

  • edited May 1

    Guys, please keep the conversations productive and not turning it into bashing and insults or the thread will be closed.


    @Pascal - Compatibility is being worked on, along with other updates. This is why no timeline was set as there are always unforeseen circumstances, such as the current situation and Fanatec working remotely and most likely limited. If you’ve sent an email to support, be patient as they are inundated with orders and emails due to the surge in Sim Racing popularity. When was your first email sent ?

  • It was told so by the CEO! HOW DO YOU KNOW WHAT IS WAS TOLD OR NOT! You are very RUDE. YOU ARE THE PROBLEM NOW!

    @Joseph I will not tolerate this kind of cancel culture activism! Nobody spoke anything out of place, and there were no insults for you to threaten with closing the thread! He went after 2 of Pascals threads asking for a solution with the firmware! You are quick to defend that RUDE guy and not handle real business! You should know better! We (I) want to know the status of the CSL ELITE firmware. Tell us what works, the road bumps, ETA, this is the reply you should be working on! NOTHING ELSE! DO WHAT EVER YOU WANT! ER WAS NIEMAND HIER BEDREIGD DIT IS EEN DISCUSSIE OVER DIE FIRMWARE!

    From @Sascha: "You were never told to wait just "a couple of weeks". I don't know where you got that from."

    From the CEO:


    NOW I'M MAD!

  • edited May 2

    You verified or can prove it is the CEO?

    Everybody on Youtube can create an account with the name of somebody else. So it could also have been some funny guy that responded. I would not trust anything there in the Youtube Comments that cannot be verified. I would only trust that kind of comments if they where posted here by the CEO on the Fanatec Forums or where posted on Youtube by Fanatec account. If I want I can go to the same comment on Youtube post a new one with even the picture of the CEO and say firmware for CSL will come somewhere in 2025.

    But to come back to the firmware, I would not think any firmware will be available soon for the CSL. They still have a lot to do, to make it even work correctly on the Podium DD bases without issues. After that they still need to work on the other ITM screens. They probably also need to update Fanalabs. Before they can start with CSW and CSL support.

    The current situation in the world with working at home, makes development and makes testing a lot harder with probably not all bases available at home, which makes everything even more difficult. Even if at one point a version is available it would be a beta first and I don’t think it is wise to jump on it right away. So even then it can take weeks or even longer before it would be a releasable version that doesn’t have to much unacceptable side effects.

  • Well, I've been Punk'd then. Fanatec should consider making you a spokesperson, no pun intended. You say 2025, I say they now better never!

    Mr. Thomas Jackermeier, It was never the blunt intention of dragging your name thru this, but I'm done with the issue. My advise to you, don't make any firmware updates for the CSL Elite leave things as they are. People will eventually buy a DD1, 2, 3, or even 4 if they wanna use any future Button Modules or rims. As the ps4 is nearing it's EOL you can easily discontinue the CSL Elite product line and state that there won't be future updates to this product due to it's production end. Easy peasy lemon squeezy, its a cheap plastic thing any way, we should have more money and stop complaining about cheap stuff.

    Good luck, and auf warten.

    P.S. Rich guys or people with rich parents, I'm sorry to have peeked into your wealthy lifestyles, stay rich and stay safe.


  • Good evening Mr.CEO from Fanatec,

    Is it difficult to remove this line from your accessory list ??

    Note: While the ClubSport Universal Hub for Xbox One is fully supported by our CSL and ClubSport wheel bases, the Podium Button Module Endurance is currently only compatible with the Podium Series direct drive systems. Compatibility to other Fanatec wheel bases will be added in future firmware updates.

    Because in view of the arrival of the PS5 I do not even think that you will dwell on the project.

    In addition, when we have a company like yours we hire staff if you are lagging behind.

    This wheel is no longer my problem, because I sold everything this weekend.

    on the other hand, there is one thing that I can't stand in life, it's getting ....................

    Yours sincerely and good luck.Bye Bye


    PS: if you are a good CEO you would not respond as you did on a forum.



  • When I see the number of dissatisfied people on the forum, it is surprising.

    Here I am wasting my time with the Fanatec factory, I didn't think that.

    In the future produce something new, but produce material that works when you send it.

    A word to the wise


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