The COVID excuse is not working for me any longer.
As many of you, I ordered my equipment on Jan 10th after seeing everything was "in stock". The ordered was "processed" in a couple days. I am now in shipment purgatory as many others. Just stuck in "order processed" since. Inquiring, you get the old COVID boiler plate response with NO real information regarding your order. They should be honest up front and say your order is going to take 4-6 weeks before you place your order. I would be cool with knowing up front. The misleading "in stock" means nothing.
Shame on FANATEC. Most businesses would not last long with your methods. Looking forward to your bad business practices creating more competition for you making you less attractive. Hopefully someone in the U.S.
Really, is this the first impression you want to leave new customers?
If you ever do actually ship and I receive my order, I am seriously considering sending it straight back. Hopefully your customers will start reporting you to the Better Business Bureau her in the US.
Gotta love CHINA.