CSL Elite Pre Order
I pre ordered a CSL Elite PS4 bundle on the US store. It had availability date of May 15th.
Now it changed to availability to May 22nd. Does this mean previous orders will only be shipped out on the 22nd or that the new order from now on will ship then?
Comments
Yeah we're prob not getting our preorders for at least another week lol
What a joke.... I like that they waited until the day it was due in stock to push it back. Great customer service.
I should have just order the Elite F1 haha still shows available.
Wondering the same...No update on my bundle though
..probably the 22
and then on the 22 it goes to the 29 :-)
Yep...thought about it..and decided to cancel my order..see how long a full refund takes...They should emailed or made a forum post for an FYI
please post up how long it takes, if you don't mind!
I placed an order on May 8th for CSL Elite PS4 + Load cell kit. I asked support to confirm shipping time frame, since the LC kit was not in stock till July. On May 14, when the said it would not ship until July, I cancelled the order and placed a different order without the LC kit.
(This was 3 hours before the launch of the F1 2020 wheel and the sites going down) (also before the F1 game was available [sad] )
My refund hit my card the same day the new charge did. May 15th. So extremely quick refund.
This was a Visa card in the US, btw.
Very weird how the F1 ps4 bundle is still in stock, and so are pedals and base. Wonder if Fanatec is giving preference to people who buy with more expensive steering wheels?!?!
Debating cancelling and getting the F1 bundle or separately with a BWM wheel. But don't want to spend even more money when receiving a horrible service like this!!!!
good to know - thank you!
It seems the item out of stock is the 'CSL Elite Steering Wheel P1' not the wheel base or pedals from the kit. If you want to buy a more expensive wheel with the lowest level base, base and pedals. It looks like it would be available for shipping right away.
I don't really trust their inventory displays though.
My open letter to Fanatec... Please join in the thread if you are experiencing similar issues.