Contacting support - mail is now only no-reply ?
When my previous tickets were picked up by support, I got an e-mail which gave me the option to add info to the ticket by replying to the e-mail.
I wanted to add info to my latest ticket, but the conformation mail (which actually states ' use the reply button to add info ' ) is now coming from [email protected]
I have now received a confirmation of the fact that a RMA has been started by support, but I have some questions..
Is grabbing a phone the only option now, or should there be an option to reply by mail?