Right you are Pete! When cynicism is grounded in current truths about the matter though…. Can you really blame a person?
I hope it gets to you quickly and maybe you can send some luck towards your brethren in North America and Europe. May we all be receiving this good news soon.
I'm in Australia (Melbourne) and have a 24/11/23 order date including a CS DD+ as well as a bunch of other Black Friday deals. No notification or change to my order yet.
CS DD+ still shows 17 Jan. QR2 WS shows 16 Jan. I'm half expecting a notification that once the CS DD+ is available I'll end up having to wait for a Formula V2.5 X wheel, at this stage no other items in my order have a preorder date specified though.
Seriously why the hell would I do this. Search my name in the forum and find the posts about my order and try e lack of communication etc etc. I’m not bullshitting.
Yeah if you look up details of their org I believe their Australian address is in California Gully (a Suburb of Bendigo). But that could make sense given they don't necessarily need an office space here. I don't get the sense that any of the order processing etc is done by someone locally.
So the PO Box in Wetherill Park is the logistics company “Coghlan”’ address. Which makes me slightly less worried. I’m assuming they’ve realised an error and redirected it.
Doesnt fix my concerns about the status of the multiple orders in my account on the website, or when I’ll see my wheelbase given the pre order one looks broken and the new one was ordered yesterday. If I’m at the end of the queue now I’ll be seriously upset.
I’m going to close this out now by letting you know that I’ve had a call from Fanatec Germany and there was an admin error on their side that caused all this.
The lady was very nice and mentioned that it was a nice change that the customer she was talking to wasn’t getting angry.
An error was made, they’ve fixed it now. It wasn’t Fake News and I wasn’t trolling.
Before you ask she wasn’t able to give me any further information on when they/we might see the Sony approval, but they’ll provide information as soon as they have it.
Comments
I did not get this. Not in spam. No order change status. US order.
Did your cancel button disappear in your account order?
Yup. And my warranty dates started yesterday too.
I just checked my account. I was expecting more discussion about this but there’s none.
Maybe you are The Chosen One?
Seriously though congrats, hopefully ships quickly too.
Congratulations Bro ;)
I am in Germany and ordered at the 20th of Oct. too but no email :(
I should make this my wallpaper:
And I just got my shipping advice.
I hope you’re not bull sh%*ing. I hope these start rolling out and the issues with the csdd are ironed out too.
how cynical to think I would bullshit.
Right you are Pete! When cynicism is grounded in current truths about the matter though…. Can you really blame a person?
I hope it gets to you quickly and maybe you can send some luck towards your brethren in North America and Europe. May we all be receiving this good news soon.
and thank you for sharing.
No drama mate. I’m a little confused as to why there’s not been more info? No blog post to notify that the wait is nearly over.
You'd think that all these people threatening to cancel would spark them into communication.
I'm in Australia (Melbourne) and have a 24/11/23 order date including a CS DD+ as well as a bunch of other Black Friday deals. No notification or change to my order yet.
CS DD+ still shows 17 Jan. QR2 WS shows 16 Jan. I'm half expecting a notification that once the CS DD+ is available I'll end up having to wait for a Formula V2.5 X wheel, at this stage no other items in my order have a preorder date specified though.
i ordered mine on 20/10.
Congratulations to the Chosen One !! even if it's pretty strange there's no official statement yet.
Couldn’t agree more. It’s bizarre but it’s the truth and I’m now getting some accusations of it being fake.
I’ve got tracking numbers from AusPost.
I’ll hopefully post photos some time before Tuesday 6th.
That’s funny. Thanks. It’s been a weird day.
Very strange!
I hope this is legit but I find it strange no one else has got there’s coming . If your the only person in world 🤔😂
Australia may be the only continent in the world that doesn't require a Sony license. 😂
Seriously why the hell would I do this. Search my name in the forum and find the posts about my order and try e lack of communication etc etc. I’m not bullshitting.
However this morning it’s all gone to crap. Something’s gone very wrong at Fanatec.
https://forum.fanatec.com/discussion/29740/clubsport-dd-update/p7
Oh man, that sucks Peter
I had wondered if perhaps someone at the Australian warehouse shipped a DD+ out by accident when they weren't meant to and now they've realised.
Maybe. Frighteningly their address on the invoice is a suburban home in Bendigo.
who changed the delivery address is bothering me though.
Yeah if you look up details of their org I believe their Australian address is in California Gully (a Suburb of Bendigo). But that could make sense given they don't necessarily need an office space here. I don't get the sense that any of the order processing etc is done by someone locally.
So the PO Box in Wetherill Park is the logistics company “Coghlan”’ address. Which makes me slightly less worried. I’m assuming they’ve realised an error and redirected it.
Doesnt fix my concerns about the status of the multiple orders in my account on the website, or when I’ll see my wheelbase given the pre order one looks broken and the new one was ordered yesterday. If I’m at the end of the queue now I’ll be seriously upset.
James, how about some info?
I’m going to close this out now by letting you know that I’ve had a call from Fanatec Germany and there was an admin error on their side that caused all this.
The lady was very nice and mentioned that it was a nice change that the customer she was talking to wasn’t getting angry.
An error was made, they’ve fixed it now. It wasn’t Fake News and I wasn’t trolling.
Before you ask she wasn’t able to give me any further information on when they/we might see the Sony approval, but they’ll provide information as soon as they have it.