Holiday Season Shipping Update
Fanatec Team
Administrator
Dear Community,
As the year comes to a close, we want to take a moment to thank you for your incredible support throughout 2024. Your enthusiasm, loyalty, and passion drive everything we do, and we couldn’t be more grateful to have you as part of our journey.
With the holiday season upon us, we’d like to inform you about a few temporary adjustments to our shipping timelines. Starting today, orders placed from now on may experience delays due to the holiday rush, limited resources in our warehouse, and our annual inventory counting.
While we’re working hard to ensure that every order reaches you as soon as possible, please note that we will return to full operational capacity on January 7th. Until then, there may be significant delays in shipping.
We truly appreciate your patience and understanding during this time. Your support means the world to us, and we’re committed to making 2024 even more amazing for you!
From all of us at Fanatec, we wish you a joyful and relaxing holiday season filled with love, laughter, and time with your loved ones and your racing equipement.
We can’t wait to see you in 2025,
Team Fanatec
Comments
I wish only orders placed from now would be late. I've placed an order on the 13th and it still sitting in the warehouse, I guess I will get it only at the middle of January.
Anyway, it's not the end of the world. :)
Happy holidays, you also deserve rest and to be with your families. :)
I placed an order on the 14th,had an email on the 18th saying it was being prepared for shippment,still sitting in the warehouse.
(Also why is it everytime i log into my account there is €579.95 worth of products in my shopping basket.
Delete them everytime but when i log back in there they are again 😡)
they to send my one order out what i ordered at 14. but guess what, it sits atm in UPS warehouse because they have holiday as well -.-
if i'm lucky i get that end off year or little less
So, orders placed by the 15th won’t arrive by Christmas? Mine is still showing as "handover to warehouse"
ups i think not even take packages in atm. at least in Saturday and Sunday, 23 i think is also shorten day and some places it could be even total off day
At least you have a tracking number. Mine is sitting at Fanatec's warehouse :)
that 13 December one what i buy still sits as well in they warehouse, i todo 2 orders one at 14 and one 13
I placed my order at 14th and got it at 19th but sadly without clutch kit that I ordered :(.
I placed the order on the 15th because the it has been stated that if we ordered by that date, we would receive everything by Christmas. Finger crossed
I’ve got the dreaded customs forms missing again eeek
“A missing commercial invoice is causing a delay. We are currently waiting for information from the sender., Hamburg, Germany”
Please use it in your newsletter. It's a shame that it's not being used at all. I think you're working hard on a lot of things, so please appeal to your users.
I see. Has any of your packages moved today? :)
Made 2 orders on the 14th.
Button and sticker set: shipped 18th, delivered the 19th
CS DD+, Carbon shifter knobs: shipped 23th (today), should arrive tomorrow (24th).
Shipping; Germany > Netherlands
Only question, are the QR2 wall mounts included. I don't expect it because Fanatec doesn't group items as far as I am aware. Product is momentarily sold-out.
If it wasn't sold out when you order it (and it wasn't, otherwise you couldn't order) it will be included.