Warning, Advanced Paddle Module On Universal Hub.
Gavin Davies
Member
Warning, if you bought the Podium Advanced Paddle Module for attaching to a Universal Hub and try to attach them in the further away position 2 bolt holes as shown in the manual the included bolts are too long and will contact and probably damage the logic board inside, not only that but might cause an electric shock.
This is totally unacceptable on Fanatec’s part. If you want it in that position you will have to use a few washers not included.
How this got past testing and there’s no warning in the manual I do not know so thought I’d let people know if they intend on using them this way.
Photo here with the bolts still at least a few millimetres from fully tightened, if I do fully tighten them they will hit the board and continue to tighten into it..
Comments
It might not be a large electric shock and I didn’t suggest it would be, but I don’t see how no shock is possible if the bolt breaks the board, is there a mechanism in place to detect and shut it off? Besides that thanks for taking measures to help prevent this in the future and for shipping out the shorter replacement bolts to existing customers.
Car manufacturers recall thousands and thousands of vehicles for far larger more expensive issues again and again, posting 4 bolts to the probably not a massive amount of people who have bought the APM so far by second class post or whatever won’t effect Fanatec anywhere near the ridiculous amount you are suggesting, and Fanatec are doing right by the customers and you are complaining about that. Stop with this nonsense you are playing just to make a point that’s only bad for the consumer not good.
No, they ship out parts to dealers, and then pay the mechanics and engineers to fix the issue for you at a much much higher cost than shipping a few bolts to them and letting the customer fix the issue, so you are the one making no sense as that’s much much worse than the loss Fanatec are taking. Haha, wow, you really are absurd, threatening me with nothing now, the very words I used there are in my very first post here if you had bothered to read it, that’s pretty pathetic man, and you really think they haven’t seen it already even if it was different than here, Thomas has an account in the group, there’s a Fanatec account and Dominic Brennan here even posted in the thread on Tuesday. In fact I was more complimentary in my selection of posts there than here, grow up, do some research and think before you type. I didn’t have to wait to install the APM, I happen to have some washers which helped, but you would know that too if you’d bothered to read the several posts mentioning that, but the problem still exists and should be fixed by the manufacturer, that is as it should be, it’s fair and correct. Yes I was complaining, complaining is allowed and is right about a legitimate problem that Fanatec are fixing against your awful judgement, And? You still haven’t got a point or argument whatsoever, just an agenda, being nice and logical and doing the right thing doesn’t come into it with you clearly.
Are these shorter bolts needed for the Podium Hub, or for the Universal Hub only? Thanks!