Time e-mail response back to me


I have a question to people who ever asked something to Fanatec in the mail. How long did you wait for a mail back ? I send Fanatec 5 sept a mail, and now 10 days later i did not get a mail back (only 1 mail that they received my mail)

I used the support thing on the site, with my mail. Are there faster options ? Or just wait ? My DD1 is broken so i need their help

Mail number is 49667 ...


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