4 hours that is in my cart, checkout impossible, I give up
Items are in my basket but i can't even load that any more...
Yeah mate that's what I thought myself. We are approaching 12:00 CET and more people are coming in.
Can't load cart, can't log in, can barely get to the website.
All this to save $60... seems like a waste of time.
I agree. Well it is 80$ for me but still a waste of time. Since this is what happened last year they should have atleast upgraded the Servers.
Does anyone has experience from last year? when will it restore to normality?
We usually have products available throughout the whole weekend.
We are now completely rebootinmg our webserver to solve the issues
A friend of mind bought a the CSL Elite PS4, WRC wheel, CS pedals, shifter and handbrake last Friday and got it on Monday.
Just had him on the phone, he's glad he didin't wait another week...
All I want to say is that they don't really care about us
Don't worry what people say, we know the truth
Enough is enough of this garbage
Skin head, dead head
Everybody gone bad
In the suite, on the news
Everybody dog food
Bang bang, shot dead
Everybody's gone mad
All I wanna say is that
They don't really care about us
Hi guys, you should receive a confirmation email and also see the order listed in the 'Orders' section of your Fanatec account. If you don't see either of these things, the order process may have been interrupted. If you have already been charged but don't see the confirmation email or anything in your 'Orders', then please contact customer service via the contact form as soon as possible (and please list the items that you wanted to purchase).
[Fanatec Community Manager]
for the past hour and half i've managed to have the csw v2.5, universal hub and drift wheel in my basket, i cannot get any further than that :( really doesn't look like i'll be able to get the deal. it's a shame fanatec's server couldn't handle the load as the actual paying customers trying to get the discount are being punished by inferior servers.
i recommend for next year fanatec that you run a coupon service, people pay a £30 deposit to purchase a website time slot which allows the site to manage traffic a little better and the £30 coupon will also be deducted from the final bill of sale.
that way it would save the stress both myself and the sim racing comunity are experiencing just now, i'm still trying, my page is still open and the basket is still white/spinning around doing nothing, cannot let me go any further to login or process payment. i've got the items in my cart at the discounted cost but i'm afraid to refresh it incase the page goes back to 0 and i loose whatever items i have in my basket (which isn't logged in)
Any suggestions to aid checkout? I want to purchase a wheel, but I'm not going to waste my morning.
Screw it, Im done. time wasted has not been worth the discount.
this brings me back to the first days of gta 5 servers 😂
I just checked the PS4 CSL Elite base only to see if my friend would have had a chance on the €80 discount.
Still over 1100 left so for those really wanting the discounts it might be worth it.
This brings me back to my university exams during covid, which held online.. Internet what is that?!?!?!ß
kit cls f1 ?
Up early in the US for this? Thrustmaster it is, I guess...
Lol now - my customer acct had been deactivated - please contact us personally. I’ll get right on that.
Hi Patrick, there is no way to influence the stability of the site from your side (aside from ensuring your own internet connection is strong). We are doing everything we can to improve the situation.
Cart is ready and can't log in for over an hour now. It's been 4 hours now trying to complete a simple order.
i think i managed to buy a safety car or something like that
If it's at one of the prices listed on the first page you'll have a damn good deal!
Managed to buy the f1 kit, took a while but finally made it :D Now let's see how long it takes to deliver.
Maybe it will be a Christmas Miracle ;)