Are you kidding me????
So, since Fanatec is really backed up and slow on support, I wanted to get a spare load cell for my out of warranty V3 pedals just in case mine ever fails.
That way I would have a spare ready to go and not have to wait weeks to get a replacement.
I emailed support a week ago asking to get one and told them I have no problem paying for one and this is the reply I got:
"Thank you for your reply. I understand, but we are only allowed to hand out spare parts if there is actually a defect.
I kindly ask for your understanding."
It's a $20.00 load cell for Christ sake.......
I don't think I will invest in anymore Fanatec equipment. I do not like how they conduct business.