Thanks for the update. I'm glad to hear that i also receive the pedals and not only the BPK. Another question regarding this techinal issue: I've got the confirmation that my order is already shipped with the invoice attached. On the invoice it shows only the BKP + shipping for a total of 51,29 €, even if paid the full price 300+shipping. I guess we get the real invoice later?
Hi Thomas. I ordered the V3 pedals prior to the glitch. In my order i have been charged $500 Australian however the item just says V3 brake kit. Should i be concerned by this? and if so who/ how do i contact someone to confirm my order went through correctly? Thank you.
Edit* Disregard. I did not see the post on the previous page.
A single eco-system is fine, but I liken it to AV equipment. Most people who are seriously into their AV hobby buy things individually, getting the best they can in their budget for a given element. They don't compromise by getting all the same brand unless it is absolutely the right thing to do. Not saying the V3 pedals aren't good, they are, but they aren't as good as anything Heusinkveld produce, Podium pedals could change this, and that's fine, but I wouldn't buy just because it means I have one USB cable into my PC as opposed to two. All games happily support different wheels and pedals in unison anyway, and at this level...it's like selecting between which supercar you want.
Hi! I also bought the V3 pedals + performance kit (among other items) but only the performance kit appears in the order. In my case I have received an email saying that my order has already been shipped, attaching an invoice showing only the performance kit. Will I get the pedals on that order or do I need to do something else? My order number is 1019317.
The 'already shipped' information is a separate bug, and is not accurate. You will receive the pedals and BPK, as well a corrected invoice. You don't need to do anything.
I'm not concerned about the number of cables, but rather the ability to combine devices and present the sim with a single unified device. Having tried it both ways, I get a lot fewer compatibility issues when running my pedals and shifter through the wheel base than I do when they're on separate USB connections.
fanatec please help, i got "Unable to instantiate the payment screen" when try Complete an order, also i can not change my payment method, there is only PayPal, how can i make my order to compleete? i already have 2 orders last year on "21 Nov 2018" and "4 May 2018" it was ok... but now doesnot work, please help, thaks
With the technical problem, finally I ordered the products without reduction. Now they are valid with discount. What I do ? I cancel my order, an order again ?
Comments
i Was waiting today to ordre the Dd1 whit the new gt3 Wheel and the clubsport V3 , for a black friday we get no deal ...
no more V3 on the shop and the inverted as no discount 🥺.....
Another temporary technical issue. It will be back online soon
glad to hear, I'm waiting for it ;)
thx for the fast reply
best regards
Marc
Hey Thomas,
is the pre order date for the standalone carbon knobs real? Or are you just waiting for order numbers für the CSS in general?
Will the carbon knobs be open for sale after BF?
They confirmed that the carbon knobs will be for sale after black friday yes.
A yes to the first and third question
Thomas, gotta give you a big +1 for your response time 😎!
are there still issues? I can't find the v3 on the website....
Juergen
Hallo ich finde auch keine V3 mehr bitte nicht ich warte seit so lange auf das angebot und jetzt das.
The CSP V3 will be back online in about an hour we hope.
Thanks for the update. I'm glad to hear that i also receive the pedals and not only the BPK. Another question regarding this techinal issue: I've got the confirmation that my order is already shipped with the invoice attached. On the invoice it shows only the BKP + shipping for a total of 51,29 €, even if paid the full price 300+shipping. I guess we get the real invoice later?
Das hört sich gut an war schon am verzweifel..
Hi Thomas. I ordered the V3 pedals prior to the glitch. In my order i have been charged $500 Australian however the item just says V3 brake kit. Should i be concerned by this? and if so who/ how do i contact someone to confirm my order went through correctly? Thank you.
Edit* Disregard. I did not see the post on the previous page.
Hi Daniel, we are aware of this bug, it will be resolved and you will receive a corrected invoice.
A single eco-system is fine, but I liken it to AV equipment. Most people who are seriously into their AV hobby buy things individually, getting the best they can in their budget for a given element. They don't compromise by getting all the same brand unless it is absolutely the right thing to do. Not saying the V3 pedals aren't good, they are, but they aren't as good as anything Heusinkveld produce, Podium pedals could change this, and that's fine, but I wouldn't buy just because it means I have one USB cable into my PC as opposed to two. All games happily support different wheels and pedals in unison anyway, and at this level...it's like selecting between which supercar you want.
And this is why you can use any custom wheels with our DDs and of course all Fanatec wheels. While other DD systems are limited to just custom wheels.
And of course you can use all our components standalone although if you stay in the eco system you get more features and lower prices.
I've tried to order the DD1 together with the CSP in offer, but when I do the checkout it gives me the following message:
No warranty has been selected for product P_WB_DD1_EU.
One more user is experiencing the same issue.
I cant complete my order.
Is this a known issue with the website?
@Thomas Jackermeier
No warranty has been selected for product P_WB_DD1_EU. Please choose a warranty.
I really really want to buy the DD1...
Hi! I also bought the V3 pedals + performance kit (among other items) but only the performance kit appears in the order. In my case I have received an email saying that my order has already been shipped, attaching an invoice showing only the performance kit. Will I get the pedals on that order or do I need to do something else? My order number is 1019317.
Thank you!
We are working on this issue. [edit] Has been resolved.
The 'already shipped' information is a separate bug, and is not accurate. You will receive the pedals and BPK, as well a corrected invoice. You don't need to do anything.
Hello,
First time customer and about to place a big order from the UK...
It says the Black Friday deal for the V3 pedals is now out of stock.
My question is, if I make the order, will I pay for 1 delivery cost? Or will I have to pay again when they’re back in stock?
Really looking forward to joining the Fanatec family as I’ve read great things about the quality of your products.
Cheers,
Chris
Hi Paul, this issue has been resolved.
Hi Chris, you will be charged a single shipping price.
Thanks for your quick reply.
So I assume that the ‘out of stock’ is correct for the pedals then? Any idea when they’ll be back in stock?
Thanks, Chris
@Dominic Brennan
Thx! I ordered the V3 and BMW and later the DD1. So 2 different orders. But, the order is placed. Happy Paulus again :)
It should be resolved now.
Great, we appreciate your business!
I'm not concerned about the number of cables, but rather the ability to combine devices and present the sim with a single unified device. Having tried it both ways, I get a lot fewer compatibility issues when running my pedals and shifter through the wheel base than I do when they're on separate USB connections.
Thanks Dominic, order placed :)
fanatec please help, i got "Unable to instantiate the payment screen" when try Complete an order, also i can not change my payment method, there is only PayPal, how can i make my order to compleete? i already have 2 orders last year on "21 Nov 2018" and "4 May 2018" it was ok... but now doesnot work, please help, thaks
With the technical problem, finally I ordered the products without reduction. Now they are valid with discount. What I do ? I cancel my order, an order again ?
Ah, great. The rims are now bundeled with a hub. Awesome. Lemme take a look. :D
Edit: Gonna be tough choice. I am also in the race to buy a rim + shifter from a friend for a friendly price. Oof. Sunday gonna be D-day for me.