Woot! got my order confirmation/invoice from Australian distributor. Should get shipping tracker on Monday. Merry Christmas to me
My excitement level has dropped significantly. My delivery arrived today and was missing the csw base and a wheel.
Hopefully they get back to my query tomorrow and it was just an error by the distributor and not more delays
Oh no sorry to hear Aaron, What else did you order then ??? I have confirmation of a tracking number for 5 different items, Hopefully mine is correct...
Woot! got my order confirmation/invoice from Australian distributor. Should get shipping tracker on Monday. Merry Christmas to me
My excitement level has dropped significantly. My delivery arrived today and was missing the csw base and a wheel.
Hopefully they get back to my query tomorrow and it was just an error by the distributor and not more delays
Well that is indeed disappointing. I've been checking the site regularly to see if my Australian order has been given a different shipping status but no dice thus far.
Just got a response that suggests a logistics screw-up but at least it was a rapid reply.
"thanks for your inquiry.
The Clubsport Wheel Base and Formula Rim will be shipped out in the next days from the warehouse. You will receive the Trackingnumber soon."
I live in the UK, Ordered my V2 base on 2nd Oct and have just received this from Fanatec after I sent a question regarding my order...
Hello James,
thanks for your inquiry.
Today we got a new update. The ship will arrive end of this week and after the products are on stock we can ship your order out. This will be early /mid next week.
I got my tracking number for the v2 wheel base from Aussie post too. So keep the faith folks they are coming.
Hay this is GR8 I hope for all of us b4 Xmas & yea a bit of topic a little Joke,
Why doesn't SANTA have any children
Because he only comes once a year and that's down a chimney BA-BOOM.
Please forgive my if offended
This thread needed a little humor.
Yeh Chris it does, I wasn't thinking like that when I posted the joke but when ya think about it we All
need cheering up a lot since FANATEC Has been treating us all as a big joke & I hope Carma is watching them & turns around jerks them around 10 fold
Sorry that wasn't my take at all. Yes it needs a little humor. But I was meaning because people are getting a little crazy because of a delay. But I'll leave it at that as it's been discussed ad nauseam.
Yesterday we were informed, that the ClubSport Wheel Bases arrived at the warehouse and that the shipping of the pre-orders will start in the next couple of days.
As an American I think your comments are in poor taste and inaccurate. Many of us Americans have defended Thomas. And do you know where Jason is from? It's not the US!
I am American myself! Born and raised white boy.I just see this toxic attitude spewed constantly on the internet. Luckily people are smart here so there is no angry hive effect, but I'm sick of it. That being said I should have not bothered saying anything as it's just needlessly clogging the thread and making it less useful.
You shouldn't have said anything because all you did is prove how utterly clueless you are about how the invite code program works when asking "what the hell does the csr elite have to do with this" ..Oh gee I wonder,
Actually you clearly didn't read and turn your brain on. The point is all of us who are posting here and awaiting orders have done so by having a code from purchasing csr elite and past products. Him complaining he should be ahead of the rest of the people based upon when he ordered his old wheel not his new order date is utterly idiotic.
Anyway lets get over it and move on. I'm still hoping my wheel ships before it's date.
Yep invoice came today also. US customer. Not much of a delay. Fanatec was providing good customer service by telling the truth about the delay. Many companies would have just been silent.
After the dispatch from the warehouse, you will receive the tracking data by email. Thank you.
Looks like the holdup on the west coast USA ports has past for this shipment. I ordered my CSW v2 on 10/3/14. Shipping slated for today 12/10, tracking # to come.
Hi all, can anyone "guestimate" the arrival date for my order, I ordered 12 november in Belgium, Europe... At the time it said end of Januari on the website
Hi all, can anyone "guestimate" the arrival date for my order, I ordered 12 november in Belgium, Europe... At the time it said end of Januari on the website
Best is to ask the support team.
I ordered in Sep. and they told me yesterday as soon as the ship in Hamburg arives they send out the bases.
I guess they send the packets to belgium from germany too so maybe they have enough for the people how ordered later.
I, too, received the email about the base shipping out from the warehouse soon. But to answer your question, I have never had an estimated shipping date. There is apparently some error on my account. Estimated Shipping Date is blank. All I get is Payment Verified.
Comments
What else did you order then ???
I have confirmation of a tracking number for 5 different items, Hopefully mine is correct...
"thanks for your inquiry.
The Clubsport Wheel Base and Formula Rim
will be shipped out in the next days from the warehouse. You will receive the
Trackingnumber soon."
Hello Luke,
Thanks for your message.
The estimated shipping date for the ClubSport Wheel Base is end of this week, early next week. We are waiting for the customs release.
Thanks for your understanding.
Woohoo! Here comes my X-Mas present! (USA order, btw)Hello James,
thanks for your inquiry.
Today we got a new update. The ship will arrive end of this week and after the products are on stock we can ship your order out. This will be early /mid next week.
Mit freundlichen Grüßen / Best regards
Claudia Faltermeier
Fanatec_Gameshop – Sales Department
Sorry that wasn't my take at all. Yes it needs a little humor. But I was meaning because people are getting a little crazy because of a delay. But I'll leave it at that as it's been discussed ad nauseam.
Hello Jethro,
Thanks for your message.
Yesterday we were informed, that the ClubSport Wheel Bases arrived at the warehouse and that the shipping of the pre-orders will start in the next couple of days.
Have a good day!
Mit freundlichen Grüßen / Best regards,
Cécile Eberth
Fanatec Gameshop – Sales Department
Ordered Oct 8 US order
Ordered 9/29 and got my invoice today. US customer
From Fanatec:
Dear customer,
Please find attached your invoice no
re14-xxxxxx
After the dispatch from the warehouse, you will receive the
tracking data by email.
Thank you.
Looks like the holdup on the west coast USA ports has past for this shipment. I ordered my CSW v2 on 10/3/14. Shipping slated for today 12/10, tracking # to come.
=D> \:D/
:-c
can anyone "guestimate" the arrival date for my order,
I ordered 12 november in Belgium, Europe...
At the time it said end of Januari on the website
Mine (wheel base V2) is on it's way.
Merry Christmas to you and to the entire Fanatec team!
Greetings from Zermatt, Switzerland (as I am on vacation).
JC
I ordered in Sep. and they told me yesterday as soon as the ship in Hamburg arives they send out the bases.
I guess they send the packets to belgium from germany too so maybe they have enough for the people how ordered later.
@ John Haynsworth
I, too, received the email about the base shipping out from the warehouse soon. But to answer your question, I have never had an estimated shipping date. There is apparently some error on my account. Estimated Shipping Date is blank. All I get is Payment Verified.