Has your order shipped yet? (USA to USA Orders)
Hi, as many of you know, processing times at the California warehouse are SUPER SLOW. Attempts to get any sort of ETA haven't been successful. As of this morning, I was told, "We were able to solve the issue, and your order should be shipped in a couple of days." BUT their next response to a question was, "Your order is ready to be shipped, and it only depends on the numbers of packages FedEx is picking up per day from our warehouse when it will be shipped." So clearly, the issue isn't SOLVED. FedEx not picking up packages has been the problem for 3 weeks.
If you have an order sitting at the California Warehouse and are waiting for a tracking code, PLEASE let us know here once you've received it, as it will be a clear indicator to others that shipments are starting to move again.