CSL DD not recognized in Software

I tried anything with this software now but it's not recognizing my wheel/wheelbase.

Software shows "No Fanatec Device found!"

I did all the steps listed in the software to try to resolve it. As well I tried completely uninstall and install it again. With several restarts as well. Still nothing.

But the software recognizes when the wheelbase is set to xbox mode.

I already wrote to fanatec support but no response. I even shared the log files with them. It's the second time that this happens. First time it was resolved with a driver repair. This won't help at all right now. I'm really underwhelmed by all of this right now. Especially that there are now almost 24 gone since I wrote to the support and really absolutely no reaction so far.

Somehow I'd really like to give this shit back...

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