As for Formula V2.5x, Fanatec should quickly admit fault.
It is shameful that the inventory control was inadequate, but even more shameful is the fact that they repeatedly canceled the orders of innocent people in order to deceive them.
What's more, they foolishly made a prior shipment for an order that was placed later. (At least I have seen such cases in Japan).
I wonder what I stuck in front of my PC and worked hard on my order for. It is unforgivable that people who remembered later and placed their orders were given priority.
Hi All, has anyone received goods that have been labelled with UPS but theerafter no update on UPS site not from Fnatec... Also is it possible to receive an order without the serial number being updated on the portal?
Agree with others, it is just more accurate now. Not shipped, but waiting to be fulfilled. Funny thing is all of my historical orders that were shipped and received a couple years ago are also marked as "Handover to warehouse". Can Fanatec do anything correctly?
I think all they did was somehow go into their software to change everything that says 'completely shipped' to 'handover to warehouse' . just a tactic to buy time seems like, doesnt actually mean jack shit
I think the handover to the warehouse is Fantec putting it on the courier as their responsibility and not theirs.. even if the courier hasn't picked it up.. who knows.. FFs what a palava!
Comments
They're just changing up the status name, nothing actually changed.
Me too, let's hope so
Me too
I mean, It should have been like that from the beginning 😭😭
Correct
As for Formula V2.5x, Fanatec should quickly admit fault.
It is shameful that the inventory control was inadequate, but even more shameful is the fact that they repeatedly canceled the orders of innocent people in order to deceive them.
What's more, they foolishly made a prior shipment for an order that was placed later. (At least I have seen such cases in Japan).
I wonder what I stuck in front of my PC and worked hard on my order for. It is unforgivable that people who remembered later and placed their orders were given priority.
Hi All, has anyone received goods that have been labelled with UPS but theerafter no update on UPS site not from Fnatec... Also is it possible to receive an order without the serial number being updated on the portal?
Strange questions I know,.
I've messaged GamersNexus, for what it's worth. Would be nice if the gaming community had an insight into the level of nonsense going on here.
they see that you are loud on the forum, so they silence you a bit
😀
I got this change and my stuff is already in my country and has left their warehouse 2 days ago.
So my guess is "Handover to warehouse" doesn't mean anything.
a four month "pre-order". even longer than my DD+😂
Nice
LMAO, they changed also my other old 7 orders i made with fanatec with "Handover to warehouse"
even if i received them like 1 year ago
Just checked - that is the case with my order, too.
lol i guess they don't have more status updates after this one... What a mess
Ok. I get it now. The 2nd wave of frustration has slapped me in the face!
why is my package sitting in ‘label created’ limbo, when there are other people who ordered the same product as me, after I did receiving theirs?
knowing that there are people who have been in the same situation I now find myself in for more that 3 weeks is shocking and worrying.
There was literally 1 thing in my order. A GT DD Pro, (plus the free qr1).
For the love of God! how long does it take to slap the label onto the box and put it in a truck?
(rant over)
Have a good weekend everyone, including all the people working at Fanatec, who must be under quite a bit of pressure right now.
Agree with others, it is just more accurate now. Not shipped, but waiting to be fulfilled. Funny thing is all of my historical orders that were shipped and received a couple years ago are also marked as "Handover to warehouse". Can Fanatec do anything correctly?
I think all they did was somehow go into their software to change everything that says 'completely shipped' to 'handover to warehouse' . just a tactic to buy time seems like, doesnt actually mean jack shit
yeah, im not gonna be surprised if they re sent me an old order now 😂
I have News from Fanatec on Facebook “a critical list” 😂
wow yeah i just checked and my order that was delivered months ago just changed to 'Handover to warehouse' WHAT A JOKE hahaha
They did an update orders set status = 'Handover to warehouse' and forgot the "where" part before hitting commit :D
UPDATE orders
SET status = "Handover to warehouse"
WHERE status != "Completely shipped"
:D :D :D
Ahahahah
same here .
My order went from “fully shipped” to “handover to warehouse” . What is next? “ Walking to the back of warehouse”?
What a total shitshow.
I think the handover to the warehouse is Fantec putting it on the courier as their responsibility and not theirs.. even if the courier hasn't picked it up.. who knows.. FFs what a palava!
Funny new status.. 🤑
3 weeks without any news from my order 🤑
Take money works better 🤑
All they did to curb customer dissatisfaction was to slightly rewrite the web source code.
A job that probably took a minute lol.