Cannot Log into my Fanatec Account
I cant seem to be able to log into my Fanatec account and have had to create a new one with another email address , im not sure is this is linked to the new website but when I input my email and password I get a message saying " Your access data could not be assigned to a user " I have used this said account to purchase Fanatec products more than once so it was a legitimate active account , so maybe I got the password wrong, I tried to put in the email address to send the reset password email but no email has arrived . To make matters worse even this account I just created cannot log into the main website with the same exact problem……. I cant log in to send a question or anything to fanatec. even this forum im logged into I am scared to log out to not be able to log back in ……… I have my past email receipts from purchases with account number …… any one here can help ??????
Comments
I have the same problem
https://forum.fanatec.com/discussion/comment/34943#Comment_34943
idem
I am in the same situation as you, but I believe that
Hi guys, have you checked that you are trying to log in with the correct webshop region? If you are still having problems, please send an email to [email protected]
Dominic I cannot log into my account , with the correct region !! . I cannot log into even the new account I just created yesterday …….. also even if I sent the "cant remember password request" email …. I haven't received any emails … its not working ! I sent a message on the website via the contact form and also no reply as yet … so now I will look to try and sent an email to [email protected]
I was trying to contact tech support with issues to my DD1 wheel base but I cant cause I cant log in …. so now I cant use it and also cant use my account ….
Same problem here, my account is blocked, tried requesting a new password, that doesn`t work.
tried a new email adress and that worked.
now all that Fanatec has to do is put my Quation on to my new adress.
tried to contact support but no response.
Dominic , I have sent an email to support with no reply ….. come on pls some one help I have a DD1 wheel base I need tech support as its not working...….. I am trying to be patient …..
the account was registered on
Is There any Phone number or some one I can call …. Guys pls any one, I need some help
Hi Verots Laurent did you ever get youre account sorted and how ?
Update , Today I just tried the reset password email link . received the email and have reset the password … I hope this is the end of this account ordeal . many thanks to those who tried to help ,cheers .
Tried the password reset several times, but no succes.
Still no word from fanatec, keep sending them email`s
I think they are on holiday or don`t care about service to customers
Maybe i should sell my broken Fanatec stuff for parts and move to another manufacturer.
SAME Exact issue Can anyone assist???????