im using the Same FFB tweek #009 with the Default setting and my Global FFB Tweek!!! Feels even better than before Now... Now that we can adjust by "1's" i can Really Fie tune My FFB Tweek when i Tweek again... im on a Tweeker break ATM... LOL... dont even know if i need to tweek anymore PCars feels that Good Now with the Last 2 updates.
Hello to everyone, not sure if you can help me with my slight predicament?
I've recently joined the sim racing world and managed to bag myself a fanatec rig based on the CSW V2 and am currently playing Project Cars on the PS4. however i appear to be having problems with the steering input/ratio. whatever the car i drive my input via the wheel is not replicated in game, i.e. its almost as though i am steering a bus; with routine corners i am almost having to input opposite lock into the wheel. in addition, corners such as ear rouge (spa) are almost impossible for me (especially with GT3 cars). wheel has been calibrated in-game and and wheel Dor is set at 900/auto. changing steering ratio per-car in-game makes no difference either. all in all quite frustrating as i have a set up that i currently cannot utilise. any help/suggestions would be great.
Let the Game controle the DOR... Set the DOR on the Steering wheel to Aut/Off. Reset the Car Suspension Settings i use stock car Suspention No tunes... For Now.....PS4 Pcars feels Great to me. Look a few post up use my FFB Tweek.... FFB is very strong i use 75% FFB on the Wheel.
Joseph and others, these are PRE patch 3.0 ffb settings as I use them on my XOne. Feel free to try them!!
Car: BMW 1M PROCAR. Track: Zolder
Wheel tuning menu. Fw 116
Sen: Aut FF: 100 Sho:100 ABS: off Lin: off Dea: off Dri: 03 For: 100
Global settings control configuration.
Deadzones and sensitivity the way you like m. Speed sens: 0 Controller filtering sen: 0 Damper saturation: 0 FFB: 72 or closest to it (changes made by memory now) Cim: 3 Advanced: OFF
Everything not mentioned is 0 (or 0.01 default settings) Got my tire pressure around 1.34. Give the tires about 3 to 4 laps to warm up...after that...I feel every tiny thing the car does!!! If the wheel feels too light...just turn up the Master and SoP Scale a bit. And off course big THANX to Grimey for the main settings!!
The following is one of hundreds of posts about Fanatec customer support there is none. I will make it my sole priority to post in every game forum possible to make as many people aware of this as I can 7 days and no contact the dearest and heaviest paper weight I have ever bought.
Going through my bank to gat money refunded. Jan 2016.
(When i first decided to post in this forum, about my bitter/traumatic experience with Fanatec's products/customer service, i thought i was going to be among the very few. to my surprise, i was amazed to learn that similar experiences from other fellow members in this and other related forums were a rather common ocurrence. a fairly large number of people have had ban experiences with this company on similar aspects, configuring a PATTERN in their operation.
This thread does not pretend to be a bashing party, but rather an informative one for the newcomers, simracing aficionados looking for a good quality product, reliable and with a great customer service. things all you look for when it comes to spend your hard earned money.
I will talk from my personal experience and will make references to situations and issues this company is known for, in the same way, all members are more than welcome to share their experiences with this company (good, bad ugly)
THE CONTACT First thing that i find odd its that an overseas company who preciates itself of being among a few in the top of sim racing world hardware, and who is licensed by microsoft DOES NOT HAVE A PHONE NUMBER to be contacted in regards of claims/customer service/questions? that right there should raise the first flag. also, their message delivery system does not allow you to record the history of messages sent (should the need arise for you to prove you've communicated)
THE PRODUCT In all fairness, and here i want to be very clear, im not saying all of Fanatecs products come with some sort of defect, but considering my previous history of purchases (gt pro, g25, g27, thrustmaster, etc.) all of them have been functional right out of the box. i could not remember how many threads are there on issues happening with the clubsports pedals (just to mention one) 80% throttle when the pedal is depressed all the way due to a loosen screw, exposed wires on risk of a short circuit, etc. this are all known issues, to the point that is of public knowledge what needs to be done to repair/fix this inconveniences. my question is: why should we go through the hassle of dealing with this things when the products should be 100% functional right out of the box??
THE CUSTOMER SERVICE
Of course none of the things above mentioned would matter if this company had an exceptional customer service, unfortunately nothing farter from reality.
Disastrous to non-existing customer service... perhaps i'm used to the american way, where a COMPANY STANDS BEHIND THEIR PRODUCT 100%, and i'm yet to realize it is not like that everywhere else, if that's the case, then it is my fault. (buyers beware). anyway, should your item come defective, this is more or less what your are going to go through:
after few emails (with some luck) they will respond and tell you they are sorry for the inconvenience and that they have been very busy to answer before. they will tell you they'll fix the problem and should you want your money back, they'll issue a refund (at this point please start counting 45 days, i'll explain why later). Here many Fanatec supporters will say: "if you follow the protocol, you should not have any problems" yeah.... about that...
they asked me to send a video (Media fire format Only) check they asked me to send a copy of the invoice (PDF format only) check they asked me to send a history of all of the messages sent. check all of this have to be done in that particular order, i mean, i wouldn't be surprised if they asked me for my SOCIAL SECURITY, SIGNED AFIDAVIT, INDEPENDENT TECHNICIAN INSPECTION saying that the product is in fact defective (such inspection would have to be provided on a PDF format) etc. etc. etc.
I mean, you don't have to be a genius to figure out what this people intentions are with all this, but in case you missed it, i'll tell you: THEY WANT TO DISCOURAGE YOU FROM GOING ON WITH YOUR CLAIM, to get bored, to try and fix it yourself, etc.
In my particular case it was the GT3 rs wheel, the right paddle shifter came completly trashed, gears would not engage, and a lot of wiggle and play. after countless emails and almost a month from my first communication thay have done NOTHING, i opened a paypal claim and requested a refund, they refused right away (even though they told me if i decided to go with it they'll gladly issue it) Let me tell you something, do you remember the movie "DON'T MESS WITH THE ZOHAN" with Adam Sandler? well, when i think of this people, the image that comes to my head is the sales person at the ELECTRONIC STORE! this people (Fanatec) would rather draw blood than give you your money back!
If it was in them to help people, they would have done it long time ago. 45 DAYS (remember what i mentioned above) is your window (when paying with paypal) from the moment that you recive your item, to initiate a dispute against the seller. so, how they go about this is (i'm no fortune teller but this is what is going to happen with me, and probably have happened with other people already) as soon as you escalate your dispute on Paypal, the will agree to fix (not replace-not refund but to fix) they will take their time, and send it back to me, most likely will be still broken and at least 2 to 3 months would have passed since everything started. i will be out of resources and would have spent my money on a defective product with a POOR customer service:tdown:
i'm an open person and every thing that i just said is the true, i can provide my order #, but i'm sure that wont be necesary as i'm sure there's many people out there who's been tru the same with this company. its up to us not to let this B.S. go on. it's your money, it's not fair, least thing you want to deal with is a used car salesman.
Comments
If so set SEN to AUTO. And use this tool, almost at the bottom of this page to calculate what wheel ratio is equal to the desired SEN/DOR!!!
http://forum.projectcarsgame.com/showthread.php?27338-Help-to-set-up-your-new-Thrustmaster-TX-Updated-Tire-Force-Page-Patch-2-0
And YES I know it's TM TX support...but the calculations just above the red button+black button scheme is the one needed!!!
Car: BMW 1M PROCAR. Track: Zolder
Wheel tuning menu. Fw 116
Sen: Aut
FF: 100
Sho:100
ABS: off
Lin: off
Dea: off
Dri: 03
For: 100
Global settings control configuration.
Deadzones and sensitivity the way you like m.
Speed sens: 0
Controller filtering sen: 0
Damper saturation: 0
FFB: 72 or closest to it (changes made by memory now)
Cim: 3
Advanced: OFF
Controls Calibrate FFB screen.
TF: 42 (or closest to it...also for everything underneath)
Linkage stiff: 1.00
Relative adjust gain: 0.64
Relative adjust bleed: 0.34
Relative adjust clamp: 0.96
Scoop knee: 0.70
Scoop red: 0.15
In car/pit box FFB settings.
Master scale: 56
Fx: 12
Fy: 4
Fz: 112
Mz: 72.01
Arm Angle: 1500
FFB body and Sop screen.
SoP scale: 56
SoP lateral: 40
SoP diff scale: 80
Everything not mentioned is 0 (or 0.01 default settings)
Got my tire pressure around 1.34. Give the tires about 3 to 4 laps to warm up...after that...I feel every tiny thing the car does!!!
If the wheel feels too light...just turn up the Master and SoP Scale a bit.
And off course big THANX to Grimey for the main settings!!
FF: 100
Sho:100
ABS: off
Lin: off
Dea: off
Dri: 0ff
Brf: 50
Game: PROJECT CARS
Deadzones 0
Speed sens: 0
Controller filtering sen: 0
Damper saturation: 0
Input Mode: 3
Advanced: On (opp lock off)
TF: 46
Relative adjust gain: 0.81
Relative adjust bleed: 0.13
Relative adjust clamp: 0.96
Scoop knee: 0.60
Scoop red: 0.18
Tuning Menu FFB
Master scale: 36
Fx: 80
Fy: 30
Fz: 104
Mz: 70.01
Arm Angle: 2000
Fx smooth 10
Body and Sop screen.
Body (default)
SoP scale: 30
SoP lateral: 160
SoP diff scale: 180
The following is one of hundreds of posts about Fanatec customer support there is none. I will make it my sole priority to post in every game forum possible to make as many people aware of this as I can 7 days and no contact the dearest and heaviest paper weight I have ever bought.
Going through my bank to gat money refunded. Jan 2016.
(When i first decided to post in this forum, about my bitter/traumatic experience with Fanatec's products/customer service, i thought i was going to be among the very few. to my surprise, i was amazed to learn that similar experiences from other fellow members in this and other related forums were a rather common ocurrence. a fairly large number of people have had ban experiences with this company on similar aspects, configuring a PATTERN in their operation.
This thread does not pretend to be a bashing party, but rather an informative one for the newcomers, simracing aficionados looking for a good quality product, reliable and with a great customer service. things all you look for when it comes to spend your hard earned money.
I will talk from my personal experience and will make references to situations and issues this company is known for, in the same way, all members are more than welcome to share their experiences with this company (good, bad ugly)
THE CONTACT
First thing that i find odd its that an overseas company who preciates itself of being among a few in the top of sim racing world hardware, and who is licensed by microsoft DOES NOT HAVE A PHONE NUMBER to be contacted in regards of claims/customer service/questions? that right there should raise the first flag. also, their message delivery system does not allow you to record the history of messages sent (should the need arise for you to prove you've communicated)
THE PRODUCT
In all fairness, and here i want to be very clear, im not saying all of Fanatecs products come with some sort of defect, but considering my previous history of purchases (gt pro, g25, g27, thrustmaster, etc.) all of them have been functional right out of the box. i could not remember how many threads are there on issues happening with the clubsports pedals (just to mention one) 80% throttle when the pedal is depressed all the way due to a loosen screw, exposed wires on risk of a short circuit, etc. this are all known issues, to the point that is of public knowledge what needs to be done to repair/fix this inconveniences. my question is: why should we go through the hassle of dealing with this things when the products should be 100% functional right out of the box??
THE CUSTOMER SERVICE
Of course none of the things above mentioned would matter if this company had an exceptional customer service, unfortunately nothing farter from reality.
Disastrous to non-existing customer service...
perhaps i'm used to the american way, where a COMPANY STANDS BEHIND THEIR PRODUCT 100%, and i'm yet to realize it is not like that everywhere else, if that's the case, then it is my fault. (buyers beware).
anyway, should your item come defective, this is more or less what your are going to go through:
after few emails (with some luck) they will respond and tell you they are sorry for the inconvenience and that they have been very busy to answer before. they will tell you they'll fix the problem and should you want your money back, they'll issue a refund (at this point please start counting 45 days, i'll explain why later). Here many Fanatec supporters will say: "if you follow the protocol, you should not have any problems" yeah.... about that...
they asked me to send a video (Media fire format Only) check
they asked me to send a copy of the invoice (PDF format only) check
they asked me to send a history of all of the messages sent. check
all of this have to be done in that particular order, i mean, i wouldn't be surprised if they asked me for my SOCIAL SECURITY, SIGNED AFIDAVIT, INDEPENDENT TECHNICIAN INSPECTION saying that the product is in fact defective (such inspection would have to be provided on a PDF format) etc. etc. etc.
I mean, you don't have to be a genius to figure out what this people intentions are with all this, but in case you missed it, i'll tell you: THEY WANT TO DISCOURAGE YOU FROM GOING ON WITH YOUR CLAIM, to get bored, to try and fix it yourself, etc.
In my particular case it was the GT3 rs wheel, the right paddle shifter came completly trashed, gears would not engage, and a lot of wiggle and play.
after countless emails and almost a month from my first communication thay have done NOTHING, i opened a paypal claim and requested a refund, they refused right away (even though they told me if i decided to go with it they'll gladly issue it) Let me tell you something, do you remember the movie "DON'T MESS WITH THE ZOHAN" with Adam Sandler? well, when i think of this people, the image that comes to my head is the sales person at the ELECTRONIC STORE! this people (Fanatec) would rather draw blood than give you your money back!
If it was in them to help people, they would have done it long time ago. 45 DAYS (remember what i mentioned above) is your window (when paying with paypal) from the moment that you recive your item, to initiate a dispute against the seller. so, how they go about this is (i'm no fortune teller but this is what is going to happen with me, and probably have happened with other people already) as soon as you escalate your dispute on Paypal, the will agree to fix (not replace-not refund but to fix) they will take their time, and send it back to me, most likely will be still broken and at least 2 to 3 months would have passed since everything started. i will be out of resources and would have spent my money on a defective product with a POOR customer service:tdown:
i'm an open person and every thing that i just said is the true, i can provide my order #, but i'm sure that wont be necesary as i'm sure there's many people out there who's been tru the same with this company. its up to us not to let this B.S. go on. it's your money, it's not fair, least thing you want to deal with is a used car salesman.
that is THE TRUTH ABOUT FANATEC