Our dev took a look and has a potential fix. Because we are not having the issue on our side to confirm if it works I'll give you the file and instructions and then you can let me know if it works or not.
Extract the attached zip file and copy "FwClubSportBaseUpdater.exe" to "C:\Program Files\Fanatec\Fanatec Wheel\fw" . Just overwrite the existing file.
Retry WB firmware update to see if updating is working fine now.
If issues is still happening -> provide the new log files.
To set the ffs higher then 100 % for the csl dd is still not possible in tuning menu, right?
I know that i‘m a very small target group as a xbox player. But kunos isn‘t fixing the reduced ffb signal for acc on xbox. With the other wheelbases u can set the ffs higher in the fanatec tuning menu.
Is there any chance to get that feature with the next updates for csl dd?
I'm in contact with the team which works on the console versions of ACC and they are having a look into it. In addition we plan to raise the available FFB on Xbox up to 200% to workaround it. Sadly there is no immediate solution right now. I don't think it can be in the next firmware already because we are already testing it, it we could add it in the version after.
I was have this exact issue with Fanalabs on my 4k Lg55CX, i tried the usual “display scaling on high DPI” and other Compatibility options, a couple of different Nvidia drivers but the only way i could fix it was to put windows scaling back to 100%. Totaly fixed the problem but now all the desktop icons are small again.
I'll do that now Marcel just one question. What is the recommended quit procedure for the software when getting this error? I've had to end it via task manager each time because it won't let me quit. Is that fine for generating logs? I'll reinstall 411 and edit this post with the logs.
I have the same H-shifter calibration issue with the CSL DD, I'm using a formula V2 wheel, with CSW V3 pedals connected, the handbrake with the booster kit.
the issue I have is it says press bottom right button on the wheel to set the gear but this either does nothing or moves onto reverse from neutral but then goes back to asking to set neutral again. I just cant get the wheel out of shifter calibration.
I was using a CSW 2.5 previously (with the same wheel, shifter and handbrake) and and I first updated to 410 from (with the old driver in place -381 I think but it was the last one before 400 was released) and updated all the firmware it asked to, calibrated the wheel, then it asked for shifter calibration and its been like this since. I also removed all driver software and traces of fanatec devices (gamecontrollers) from the PC (I was using a CSW 2.5 previously) and reinstalled the driver and its still the same. The only thing that stops shifter calibration is to remove the sifter from the CSL DD unfortunately.
I've tried
connected to PC and using driver only to calibrate
connected to PC but using wheel to calibrate
not connected to PC and using wheel only
removing wheel and using PC (when I add the wheel back on its still asking to calibrate)
I've changed out the rj cable for a spare one and back again (same on both cables)
I've removed the handbrake
I've removed the pedals
I've removed handbrake and pedals.
I've tried all modes (PC/XBOX and compat)
I tried using the old driver but the warning popup keeps repeating until the settings page closes, I don't even get a chance to change anything
I have the same issue, can’t calibrate the H-shifter either through the wheel or the Fanatec Control Panel, i have tried all of the above but still stuck with “SFT CAL” on the wheel display.
Pc Driver - 411 ( same with 410 )
CSL DD wheel base - firmware 1.0.2.4
wheel base motor - firmware 1.0.1.3
Formula V2 wheel - firmware 41
wireless qr - firmware 6.0.0.1
clubsport v3 pedals - firmware unknown as it is plugged into the wheelbase it doesnt show firmware in the control panel.
I cannot calibrate through wheel because the 7-segmenyt display does not work on the UHX. Also it is impossible to open the old USB Controller menu because I continuously get popup telling me to use new UI. It never goes away it just keeps popping up indefinitely. Also it makes no difference whether I'm in PC or Compat mode, exact same issues
good evening, my CSL DD doesn't work I had talk with Alexander (fanatec support) since one week but after try the last driver 411 nothing change...you can see my log files
I connected today my huniversal hub all xbox with racing trim and at a certain point the small settings display stopped working correctly. in the display it detects me only for example st1 then disappears I display set3 and all the others have magically vanished. I also connected it to the PC and unfortunately the same thing can someone help me? I have everything updated and the drivers are the 410 thanks
The ability to use the shifters to accept the Caution Torque Key inserted message no longer works on the Porsche GT3 BME wheel. The message dissapears from the DD1 Base but remains on the BME display. Only pushing any of the other buttons cancels both messages. Minor issue just thought I would let you know
ok I progressed further thank you! base now calibrated but both F1 2018 LE and Podium hub don't update... seems to just freeze, have to power off base and back on again. please see new logs attached.
Comments
Yes you can:
Our dev took a look and has a potential fix. Because we are not having the issue on our side to confirm if it works I'll give you the file and instructions and then you can let me know if it works or not.
(don't mind that the file name says "ClubSport" its the general base updater. )
To set the ffs higher then 100 % for the csl dd is still not possible in tuning menu, right?
I know that i‘m a very small target group as a xbox player. But kunos isn‘t fixing the reduced ffb signal for acc on xbox. With the other wheelbases u can set the ffs higher in the fanatec tuning menu.
Is there any chance to get that feature with the next updates for csl dd?
Thank you very much 🤗
FFS can only be set to either LINEAR or PEAK.
I think you mean FFB?
yes, i mean ffb strength 🤗 sry i‘m new to fanatec ecosystem!
It might also be a general Nvidia driver issue causing the UI flickering:
https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/466493/rendering-issue-in-wpf-applications/
Anyone having the issue with AMD?
I'm in contact with the team which works on the console versions of ACC and they are having a look into it. In addition we plan to raise the available FFB on Xbox up to 200% to workaround it. Sadly there is no immediate solution right now. I don't think it can be in the next firmware already because we are already testing it, it we could add it in the version after.
Hey,
thank you so much for your answer. Great to hear that you are in contact with the team and also looking for a workaround in your own tuning menu!!!
Hope to see a fix as soon as possible :-)
Best Regards
Hi Bruce, is your psu in close proximity to the backside of your CSL DD or the cable leading to your shifter?
If that is the case try to increase the distance to both. It seems like that worked for me.
I was have this exact issue with Fanalabs on my 4k Lg55CX, i tried the usual “display scaling on high DPI” and other Compatibility options, a couple of different Nvidia drivers but the only way i could fix it was to put windows scaling back to 100%. Totaly fixed the problem but now all the desktop icons are small again.
I'll do that now Marcel just one question. What is the recommended quit procedure for the software when getting this error? I've had to end it via task manager each time because it won't let me quit. Is that fine for generating logs? I'll reinstall 411 and edit this post with the logs.
Edit: Here you go, I hope it helps.
I have the same H-shifter calibration issue with the CSL DD, I'm using a formula V2 wheel, with CSW V3 pedals connected, the handbrake with the booster kit.
the issue I have is it says press bottom right button on the wheel to set the gear but this either does nothing or moves onto reverse from neutral but then goes back to asking to set neutral again. I just cant get the wheel out of shifter calibration.
I was using a CSW 2.5 previously (with the same wheel, shifter and handbrake) and and I first updated to 410 from (with the old driver in place -381 I think but it was the last one before 400 was released) and updated all the firmware it asked to, calibrated the wheel, then it asked for shifter calibration and its been like this since. I also removed all driver software and traces of fanatec devices (gamecontrollers) from the PC (I was using a CSW 2.5 previously) and reinstalled the driver and its still the same. The only thing that stops shifter calibration is to remove the sifter from the CSL DD unfortunately.
I've tried
connected to PC and using driver only to calibrate
connected to PC but using wheel to calibrate
not connected to PC and using wheel only
removing wheel and using PC (when I add the wheel back on its still asking to calibrate)
I've changed out the rj cable for a spare one and back again (same on both cables)
I've removed the handbrake
I've removed the pedals
I've removed handbrake and pedals.
I've tried all modes (PC/XBOX and compat)
I tried using the old driver but the warning popup keeps repeating until the settings page closes, I don't even get a chance to change anything
I have the same issue, can’t calibrate the H-shifter either through the wheel or the Fanatec Control Panel, i have tried all of the above but still stuck with “SFT CAL” on the wheel display.
Pc Driver - 411 ( same with 410 )
CSL DD wheel base - firmware 1.0.2.4
wheel base motor - firmware 1.0.1.3
Formula V2 wheel - firmware 41
wireless qr - firmware 6.0.0.1
clubsport v3 pedals - firmware unknown as it is plugged into the wheelbase it doesnt show firmware in the control panel.
Hi, is your psu in close proximity to the backside of your CSL DD or the cable leading to your shifter?
If that is the case try to increase the distance to both. It seems like that worked for me.
Boost kit or small PSU?
My PSU is on the floor and the shifter, handbrake and wheelbase mounted up on a GT OMEGA stand, so quite far away
Thank you for the log files, you can quit it through task manager and then re-boot the base, that's fine.
Btw. have you tried the updater application I've shared before here? Just in case:
Regarding shifter calibration, does it make a difference if you use the port for SHIFTER 1 or SHIFTER 2?
I tried to do all of that and downgrading to 402 doesn't work either.
Just tried that, no difference.
Boost kit and PSU is nowhere near the Wheelbase.
Well that was a timely update for me.
My CSL elite pedals were not reaching 100% since attaching to my CSL DD and had a bit of a top end stammer. Sorted with 411.
I cannot calibrate through wheel because the 7-segmenyt display does not work on the UHX. Also it is impossible to open the old USB Controller menu because I continuously get popup telling me to use new UI. It never goes away it just keeps popping up indefinitely. Also it makes no difference whether I'm in PC or Compat mode, exact same issues
I'll try it after work, thanks.
I tried this solution, unfortunately without succes. Here are my log files:
good evening, my CSL DD doesn't work I had talk with Alexander (fanatec support) since one week but after try the last driver 411 nothing change...you can see my log files
I connected today my huniversal hub all xbox with racing trim and at a certain point the small settings display stopped working correctly. in the display it detects me only for example st1 then disappears I display set3 and all the others have magically vanished. I also connected it to the PC and unfortunately the same thing can someone help me? I have everything updated and the drivers are the 410 thanks
Didnt even know there was a new UI, so the old one then.
Hi
The ability to use the shifters to accept the Caution Torque Key inserted message no longer works on the Porsche GT3 BME wheel. The message dissapears from the DD1 Base but remains on the BME display. Only pushing any of the other buttons cancels both messages. Minor issue just thought I would let you know
DD1 PS4
Porsche GT3 with BME
PC Driver 411
WB 686
WB Motor 40
Steering Wheel Hub 6
BME 18
Wireless QR 6
ok I progressed further thank you! base now calibrated but both F1 2018 LE and Podium hub don't update... seems to just freeze, have to power off base and back on again. please see new logs attached.