with the fact that I have to admit that the offer is not bad, but it is bad because you have nothing to buy because there is neither QR1 nor QR2 in stock
25% on a order is not bad at all, im gonna use it fully next year, but its still really bad for people that were waiting for their first setup or for orders that were supposed to be presents. i don't mind at all waiting january and do a big big order, but still i fell sorry for a lot of people
fanatec should have handle this situation much earlier
Grundsätzlich habe ich für die Black Friday Überbestellung Verständnis, ist sicherlich schwierig für euch Abzuschätzen.
Was ich aber nicht verstehe ist, dass die Zahlung und somit Kreditkarktenabbuchung ohne Verfügbarkeitszusicherung einen Tag später definitiv abgebucht wird. Bucht diese Zahlung doch erst Final ab, wenn ihr auch liefern könnt. Es gibt ja so für euch auch viel mehr administrativen Aufwand.
Ich komme aus der Schweiz und habe keine Lust darauf, bei einer Stornierung und bei einem höheren Tageskurs ein paar Euro oder CHF mehr zu bezahlen ohne eine Lieferung erhalten zu haben.
he's trying to get out of the shit but it's a little too late, they've already lost credibility and the trust of their customers and without a doubt the orders are canceled like me
since you don't have anything to buy because QR1 and QR2 are the holy grail they don't have, maybe the best option is to wait until spring, April or maybe May, if maybe even then 😂
there you go guys. Fanatec and Thomas Jackermeier, CEO of Endor AG made a deal with us that they wanted. we filled their account, raised the rating on the world stock exchanges, the German government will finance them as a successful company. sponsoring GT3 continues as well as the formula project, so everyone is happy and the customers are screwed
I didn’t order the V2.5 and I still have no idea what is going on with my US order from November 23. All merchandise was in stock at time of order, so 3 weeks and still not shipped.
if i cancel and order a cs DD + after i get the 25% discount it will come anyway mid to late january. i maybe decide to wait. maybe i get the order end of january
Comments
I received the email too. Not sure what to do, I have a Moza coming next week, probably going to wait for the Fanatec order and probably sell it
ya, i did cancelled my order too
At least they offer something than silence.... 🤷🏻♂️
They could all this bs much earlier
ya thats the problem, qr1 qr2 everyhting is sold out
But giving us a V 2.5 X later or a V 2.5 now is almost the same for them…
At this point, I genuinely think about switching to a different platform like MOZA 😔
Aspetterò
that would mean CS DD + for 750 euros if i cancel or pedals v3 for 300
If only the had QR1 in stock… we don’t even know when they will have stock again… receiving my wheel in 2 weeks but not being able to use it is…
In the Email
you can read
"How do I keep or cancel my order?
If you would like to keep your order, please let us know via the link below."
Dir anyone clicks the link?
anyway, i've got already a lot of fanatec things in my setup, but im gonna go spending spree in my next order with 25% discount.
Yes, there is juste a form with 2 options after…
25% is not bad if you want a playstation dd
it seems that they listened to my suggestions, but partially.
last comments
https://forum.fanatec.com/discussion/29187/cs-formula-v2-5x-cancellations-dilemma#latest
with the fact that I have to admit that the offer is not bad, but it is bad because you have nothing to buy because there is neither QR1 nor QR2 in stock
Idem
That’s the point… 25% to buy what ?? Even the QR1 lite is out of stock…
25% on a order is not bad at all, im gonna use it fully next year, but its still really bad for people that were waiting for their first setup or for orders that were supposed to be presents. i don't mind at all waiting january and do a big big order, but still i fell sorry for a lot of people
fanatec should have handle this situation much earlier
Guys, im this new mail, there is a link to confirm waiting or cancel the order... How your link looks?
I have some part link part letters (order number and my email adress), but will that link work?
Grundsätzlich habe ich für die Black Friday Überbestellung Verständnis, ist sicherlich schwierig für euch Abzuschätzen.
Was ich aber nicht verstehe ist, dass die Zahlung und somit Kreditkarktenabbuchung ohne Verfügbarkeitszusicherung einen Tag später definitiv abgebucht wird. Bucht diese Zahlung doch erst Final ab, wenn ihr auch liefern könnt. Es gibt ja so für euch auch viel mehr administrativen Aufwand.
Ich komme aus der Schweiz und habe keine Lust darauf, bei einer Stornierung und bei einem höheren Tageskurs ein paar Euro oder CHF mehr zu bezahlen ohne eine Lieferung erhalten zu haben.
Danke für die Kenntinsnahme.
Chargeback!
he's trying to get out of the shit but it's a little too late, they've already lost credibility and the trust of their customers and without a doubt the orders are canceled like me
same, just copy and paste manually everything
You mist open the complete link then you see the ordernumber an your Email on this Page.
since you don't have anything to buy because QR1 and QR2 are the holy grail they don't have, maybe the best option is to wait until spring, April or maybe May, if maybe even then 😂
there you go guys. Fanatec and Thomas Jackermeier, CEO of Endor AG made a deal with us that they wanted. we filled their account, raised the rating on the world stock exchanges, the German government will finance them as a successful company. sponsoring GT3 continues as well as the formula project, so everyone is happy and the customers are screwed
And after you paste it manualy, it looks different? Its not what you paste it?
I didn’t order the V2.5 and I still have no idea what is going on with my US order from November 23. All merchandise was in stock at time of order, so 3 weeks and still not shipped.
select and copy this part, and paste it in a new browser window
if i cancel and order a cs DD + after i get the 25% discount it will come anyway mid to late january. i maybe decide to wait. maybe i get the order end of january